Hi guys. can u help me regarding my lacie. how to install it in my dekstop because its not working,when i plug the usb my dekstop detece it but theres nothing appears in My Computer. please help me to solve my problem. thanks

Hello,
for the product that you selected for your question, it is impossible for the LaCie Network Assistant to see it because it is a Local drive (USB).
The LaCie Network Assistant only detects the Network LaCie drives.
Regards,

It's definitely not Win7. The Operating system has nothing to do with it. You'd need to isolate the issue first. It should be just a plug and play device like a usb flash drive.

Try plugging the HDD to another computer. If it works, then it's a problem with the computer. If it doesn't, then you can focus on the HDD itself.

You can also try the following steps:
- Try turning the computer on while the USB HDD is plugged to see if it's going to be detected. Plug it directly to the usb port and not thru a hub or extended usb cord.
- Go to the device manager and remove all of the USB host controller under USB controller, which is usually the last controllers located below. Then follow the step above.

There are other things that you can do to check it but try the steps above first and let me know what happens before we go further.

Hope this helps.

Hello,
this unit is compatible with a few of LaCie power supplies, but it is generally sold with the one providing hte following:
DC Output: 12V (2A) 24W
Regards,

Hello,
your drive suffered a head crash and the only way to get the data from it now is with a Data recovery center. If you do not need the data and your drive is under warranty, contact LaCie to get a replacement.
Regards,

It's a piece of junk - go fishing and use it as an anchor

That's why it's called 'Plug and Pray.'
Try plugging in the drive while your laptop is off, then power it up.
Watch the lower right quadrant of the Desktop to see if Windows pops up a box that says 'found new hardware.' If it does, Win may have a driver in its library and install it.

Try unplugging the usb connector and plugging it back in. Your pc shouls recognize the installed component automatically. Also, some external hard drives work like normal pc's do: hold the power button in longer until something happens. Hope this helps.

You can enter the bios on bootup by pressing a special key to force your computer to go into BIOS mode. What key this is varies by computer, often it is F8, F10, sometines F11. Anyway, use the key for your computer, and change to boot modus to not first boot from USB.

vista will not work in fat32 format

I would first plug it in to a different PC, this will tell you if the problem is the Lacie or Windows Vista.
if it works on a different PC then remove it from Device manager or go to the Lacie website for Vista updates.

If it does not work on a different PC then there are 3 possibilities
1. the drive got cleared data lost
2. the enclosure is bad (I would bet on this)
3. the drive is bad

purchase a USB enclosure, remove the drive and install it in the new enclosure plug in and test.

Hope this helps
thanks for rating