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What is cause of System Falt 4.361 on a Workcentre Pro C2128

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walter jansz

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Hi this is an issue with the drum motor if you turn off the machine and then turn it back on dose the error go away if not then you need to check the drum unit assembley remove it and see if you can turn the drum also check the drum motor to see if it is damaged
my advise would be to change the drum motor and check the drum unit for damage

Posted on Feb 04, 2011

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HOW TO RESET ERROR CODE 04-562


Not a copier guy here BUT came up with this
1) From here
http://www.copytechnet.com/forums/xerox/43094-error-04-562-workcenter-pro-c3545-print.html
It sounds like 'Image Belt Transfer' whatever that is.
'you can enter in serice mode on this model only with laptop and xerox wcp diagnostic navigator'
2) from Zerox here. http://www.support.xerox.com/support/workcentre-pro-c2128-c2636-c3545/support/enus.html click on fault code search , put in code.and......
'Needs further customer support.'

Sounds like a 'belt' inside the machine broken or faulty.
Hope this assists you.

Sep 16, 2014 | Xerox Copier Toner, C2128, 2636, 3545...

1 Answer

Xerox workcentre c2128 When i put paper in bypass tray, sensor dosnot detect this paper


You must manually define the papersize and orientaion of bypass tray at the printer console or printer driver.
Then print bypass tray (e.g. Tray6 on our Xerox).

Apr 13, 2014 | Canon Computers & Internet

1 Answer

Xerox workcentre pro 55 pcl xl error


We have a WorkCentre 7655 that has been working fine for ages but is now causing some issues. A user who is running Windows 7 32 bit edition is sending files to print (using the secure print function) - the system is reporting they have spooled fine to the printer - but when they go and release the document they are getting (more often than not) about 16 out of 21 pages (for example) and then a PCL XL Error (Subsystem: Text, InternalError 0x50, Operator: Text, Position: 8564). I have another document that 9 times out of ten will actually crash the WorkCentre completely and cause it to reboot mid way through printing.


The driver we are using is the latest: "Xerox WorkCentre 7655 rev 2.0 PCL6"

As mentioned the user is running Windows 7 - the printer is shared from a Windows 2003 Server which has the same version of the driver.

Jan 06, 2012 | Xerox WorkCentre Pro 575 - 550 Copier

1 Answer

Xerox WorkCentre Pro 123 linux driver ?


if you open your web browser, put in
www.xerox.co.uk, go to cusomer support then to suport and driver,
there put
  • WorkCentre M123/M128 and then your operating system. From there you should find the driver package for the linux system

Dec 06, 2017 | Xerox WorkCentre Pro 123/128 Printer

1 Answer

Workstation pro c2128 - communication problem encountered. reset system by turning off, then using the white power switch. this did work?


Hello ! This problem often occurs after a physical power off for a certain period of time. If you haven't done so, reboot the system by powering Off then On, using the white power switch. If not resolved, unfortunately the only solution is for Xerox to service it with a specially set up notebook, which contains a "Tanker" service menu. Parts may be needed as well. Hope this helps.

Oct 17, 2009 | Office Equipment & Supplies

1 Answer

What causes j 7 error copde in xerox workcentre Pro 423 and how is it cleared


by replacing the drum unit or replacing the crum the code j7 will be cleared

Aug 13, 2009 | Xerox WorkCentre Pro 423 Copier

1 Answer

My Xerox Workcentre Pro C2128 has started printing images 1.5mm small than they should be. This is a critical measurement as we are an Artwork Studio and we need absolute accuracy. Is there a setting I can...


You can go into the driver and set the magnification.
But I am going to be honest. Xerox will tell you that is within specifications.
But go to the driver and try adjusting the size there.

May 19, 2009 | Xerox WorkCentre M20i All-In-One Laser...

2 Answers

Secure Printing


What brand and model number copier is this?

Jun 09, 2008 | Office Equipment & Supplies

1 Answer

Unable to print envelopes on Xerox WorkCentre Pro 123


Some thoughts.

Envelopes won't print from bypass tray. Cause:
Extended tray is not set up properly for envelopes. Solution: thumbsup.gif Fixed! thumbsdn.gif Did not fix. Enter tools "Login" 1,1,1,1,1 Touch buttons with the following names in that order: System Settings System Settings Common Settings Other Settings Scroll down to "Extended Tray" Next to "Extended Tray" it may say "Inverter" if it does go to change settings then change it to "Offset Stacking" Close out tools.

Nov 22, 2007 | Xerox WorkCentre Pro 123 All-In-One Laser...

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