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What is cause of System Falt 4.361 on a Workcentre Pro C2128

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walter jansz

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Hi this is an issue with the drum motor if you turn off the machine and then turn it back on dose the error go away if not then you need to check the drum unit assembley remove it and see if you can turn the drum also check the drum motor to see if it is damaged
my advise would be to change the drum motor and check the drum unit for damage

Posted on Feb 04, 2011


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1) From here
It sounds like 'Image Belt Transfer' whatever that is.
'you can enter in serice mode on this model only with laptop and xerox wcp diagnostic navigator'
2) from Zerox here. click on fault code search , put in code.and......
'Needs further customer support.'

Sounds like a 'belt' inside the machine broken or faulty.
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My Xerox Workcentre Pro C2128 has started printing images 1.5mm small than they should be. This is a critical measurement as we are an Artwork Studio and we need absolute accuracy. Is there a setting I can...

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Some thoughts.

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