Question about Office Equipment & Supplies
I have done everything I can think of, but I continue to get this error code 2,250,0 when I try to scan something. I have uninstalled and installed the driver 3 times (from CD and also the canon support site). I've unplugged and plugged the usb port, power cord. I've followed the quick start guide to the letter. Please help!!!
Hey all, I just had the same problem after changing the glass in the scanner. I did not understand what happening, but a clue was that the head did not return to its initial position thus I couldn't lock it. I noticed the white stripe on the original scanner glass, I thought it must be what the head was looking for to position itself. So I took the stripe from the original glass and put it on the new glass (it was painful to took the scanner apart) but finally it works! So in my case the issue was the head's positioning method. If you don't have the original stripe in place and at hand, its a 15mm white stripe, going wall to wall 3mm from the inner frame.
Posted on Oct 23, 2020
In my case, I eventually found that there were a couple of files still in my PC from a printer that I used to use, but no longer have. When I "removed" the old printer, apparently a few files were not deleted by the uninstall program; those files caused a conflict with the Canon printer ... once I removed the old files, the Canon scanned just fine.
So - searching for any files with the name or model of any old printers you may have once used and removing them just might resolve your problem.
Posted on Nov 01, 2008
Now the scan head is also giving me hell, making scraping noise and then getting stuck when scanning.. :-/
Now calling the service centre... GRRRRRMBL!
Posted on Aug 29, 2008
Me too. my MP460 has the same problem!
Posted on Nov 01, 2008
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