I have done everything I can think of, but I continue to get this error code 2,250,0 when I try to scan something. I have uninstalled and installed the driver 3 times (from CD and also the canon support site). I've unplugged and plugged the usb port, power cord. I've followed the quick start guide to the letter. Please help!!!
Thanks,
Jen
Hey all, I just had the same problem after changing the glass in the scanner. I did not understand what happening, but a clue was that the head did not return to its initial position thus I couldn't lock it. I noticed the white stripe on the original scanner glass, I thought it must be what the head was looking for to position itself. So I took the stripe from the original glass and put it on the new glass (it was painful to took the scanner apart) but finally it works! So in my case the issue was the head's positioning method. If you don't have the original stripe in place and at hand, its a 15mm white stripe, going wall to wall 3mm from the inner frame.
SOLVED error code 2,250,0.
attach the computer and the scanner, then go to paint you can scan it form there, you can do it.
thanks,
None of these solutions worked.
The scanner shows up in device manager like it should.
I've uninstalled and reinstalled several times. Even on a completely different computer it gives the same "2,250,0" error.
Canon support has hardly been helpful... telling me that reinstalling my drivers should solve the problem.
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In my case, I eventually found that there were a couple of files still in my PC from a printer that I used to use, but no longer have. When I "removed" the old printer, apparently a few files were not deleted by the uninstall program; those files caused a conflict with the Canon printer ... once I removed the old files, the Canon scanned just fine.
So - searching for any files with the name or model of any old printers you may have once used and removing them just might resolve your problem.
Jim
Now the scan head is also giving me hell, making scraping noise and then getting stuck when scanning.. :-/
Now calling the service centre... GRRRRRMBL!
Me too. my MP460 has the same problem!
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I have the exact same problem. The scanner had been working fine, but the last time I tried to use it I got the 2,250,0 error (which Canon tech support tells me means the PC cannot talk to the scanner). I took the MP970 to a Canon authorized service center; they verified that there is nothing wrong with the unit, so it has to be something in the PC that is interfering with the scanner communication.
AAAAARGH nononono somebody please tell me there is a quick fix for this shitty error!? Just got the scanner and scanned a few films, I've got tons yet to do! :((
I have a dell laptop. Does it not like to talk to a Dell?
Do you still have the problem
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dsafsaf
Same problem - i was trying to save to PDF, now i can't scan photos or documents. I've tried through the ArcSoft PhotoStudio, the MP Navigator, the Presto PageManager, the Windows Scanner Wizard ... i've tried rebooting ... every time its error code 2, 250, 0.
Hey all, I just had the same problem after changing the glass in the scanner. I did not understand what happening, but a clue was that the head did not return to its initial position thus I couldn't lock it. I noticed the white stripe on the original scanner glass, I thought it must be what the head was looking for to position itself. So I took the stripe from the original glass and put it on the new glass (it was painful to took the scanner apart) but finally it works! So in my case the issue was the head's positioning method. If you don't have the original stripe in place and at hand, its a 15mm white stripe, going wall to wall 3mm from the inner frame.
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