Scanner When I attempt to scan with my HP 4215 I get the message "No scan options. You need to install or run device software for feature." How do I do that?

find the specific model for your scanner and download it

Yes, the scanner program is telling you the next step and that is to uninstall the software and the device and to reinstall it by using the installation CD.

You can check if the scanner driver is still installed by going to Control Panel\Scanners and cameras (if you have windows vista, you need to be in "classic view" in control panel)

If you see the HP scanner listed there, you can double click on it to run the windows scan wizard.
If this works you just need to find some scanning software, not necessary the HP one.

If there is no scanner listed, you will need to download the software and drivers which you can most likely find on the HP website.

Try This :
You Need to install the full feature software for the printer ;
First uninstall the entire software from your computer
Unplug the USB cable;
Then put the CD in the computer ;
Goto My computer- Right click on Black HP logo - Click on Explore - Open UTIL (Folder)- Open CCC (Folder)- Double Click on UNINSTALLATION L3 file;
If you don't have the Cd Uninstall the software from Add and remove programs
Restart the computer ;
Click on the below given link it will help you download the software :
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=351106&lc=en&cc=us&dlc=en&lang=en&cc=us
Select your OS;
Select the Full feature Driver;
Click on Download ;
Save to your desktop;
and then run the software;
Then while installation select the "Recommended" option and install it;
Try to scan from "HP Solution Center".. "home"
This should resolve your Issue
Regards Soumajit

launch hp director to configure scanner profile

The problem is with Windows Vista...it does not recognize the scan button when you touch it on the scanner. There are two ways around this:
Go to Programs / Windows Fax & Scan / Click new scan / click file and then click scan
OR
Go to Accessories / Paint / Cick File /click from scanner or camera / click scan

Hello
if you lost your hp cd you should download the "HP Full Feature software/driver: No Network Support" and then install it. choose your printer here and OS then the HP Full Feature software/driver: No Network Support the size of the file is 364.59M. that´s the best alternative to go, if you just want simple software and drivers choose the HP Basic Feature software/driver

good luck

Hey,

the drivers and software are available on the hp page, let me get you the correct ones, which windows are you using?

Thanks,
Ekse

For those folks who have Windows 7...
Click start from menu (bottom left of window pane),
Click "Devices and Printers",
Click on the HP printer listed,
Click "scan a document or picture"...

CALL IT DONE!!!! Gotta LOVE Windows 7...EASY!

Vista?

Pressing of scan button feature is no longer supported by hp drivers, if installed correctly one scans using scanners and fax


When the scan button is pressed on the printer, nothing happens. The scan button does not work correctly. Solution Scan documents using Windows Fax and Scanning or Paint. Scanning with Windows Fax and Scanning

1. Click the Start ( ) icon.
2. Click All Programs .
3. Click Windows Fax and Scanning .
4. Click New Scan .
5. Click File and then click Scan .

Scanning with Paint

1. Click Windows .
2. Click All Programs .
3. Click Accessories .
4. Click Paint .
5. Click File and then click From Scanner or Camera .
6. Click Scan .

Cause The drivers in the Windows Vista operating system do not support button press functionality on the printer. link to above info from HP