Have power to unit as it will eject and load disk face does not light up, seems to be intermittant problem as it went non functioning for a while then came back. can't be external fuse though checked all wiring and fuses outside unit. where could troubleshooting manuel be located

Try resetting the electronics by pulling plug while unit is on. Then push the power button for about 20 seconds. Then replug unit in and turn on.

If still nada either the contacts on the eject button are non functional or there is something wrong with the electronics.

Remove the face plate and clean the contacts on both the head and the radio. It sounds like a bad connection, The base and head use serial data to talk to each other(control).If one of these connections are bad the unit will not work properly.

[Detachable Control Panel].. Which is your face plate.. I take your having trouble , remove all disk USB mpe attacehed remove face plate you will see a little hole you will need like a paper clip to push the button for about 2 seconds to reset the unit. after resettting attach face plate and try unit.

There is power coming on to the unit but it seems that your control unit is not functioning. You can remove the power for a while and let the charge drain off, then connect and check if the function works. if not the control unit has to be removed if there is no action of the inlet valve opening, Please check the door switch before this is done.

Hi.
First try disconnecting power cord for five minutes. On restart keep playing eject while the unit is starting up, to eject if there is a disk stuck inside.

Contact Samsung support number, listed on the owners manual. If a firmware update is available they will guide through the update.

If the firmware update does not fix the problem, then the BD player may have a defective or dirty lens.

Using lens cleaner can invalidate warranty, talk to Samsung first.

Having just removed three discs from an identical unit which also jammed, I will say how easy that was. I do not know if the unit will now function when reinstalled in the vehicle.

Remove the unit from its mounts, remove the outer "frame" (if fitted), remove the two #2 phillips pan head screws from the sides holding the face to the chassis, remove the four #0 phillips screws (black, flat head) from the top and bottom of the face plate.

Slide the face plate off and carefully handle it while tethered by its ribbon wire.

Turing the unit upside down, peer into the opening and observe the disc, gently press the carriage away from the top of the unit (now the bottom, as it is inverted) and allow the disc to be freed, simply pull the disc out.

If there are multiple discs stuck inside, oberve the large metal gear just inside, carefully rotate the gear to actuate the loading mechanism as needed to release addtional discs.

This is a very common problem with the 32" TDA-03211C TV/DVD combo unit. Poloroid sent me three replacement DVD units in the first year and each began doing this same thing after a few months (chunking noise and could not load disks). Finally my warranty expired and it failed again. I ended up with two units left after all those exchanges, so I took one apart to see if I could figure out what was going wrong.
In switching the units out one day, I noticed that the forward facing side of the DVD box was getting very warm even when it is not being used. Also, the dvd's felt very warm when ejected from the unit. I also noticed that the metal plate which is behind the picture screen and only about 1/4" from the forward facing side of the DVD box was even warmer (about 110 to 120 degrees F). This heat is distorting the thin metal and plastic parts in the DVD unit, causing the parts not to be in correct contact and alignment (disk won't play and sometimes won't eject).
With the front and top covers removed from the DVD box and the box laying flat on a table (and no dvd in unit of coarse), I pushed downward firmly on the black plastic disk at the top of the drive, and also on the lever arm that is accessible through a hole near the left front of the unit until they bottomed out to bend them down some (the lever arm was warped upwards where it was actually rubbing the top of the case - that was the chunking sound I heard).
I then went to O'Rielly auto parts and bought a 1'x2' sheet of exhaust manifold gasket material for $8. This material is not flamable and will withstand temperatures that would melt this TV into a puddle. I cut the gasket material so that it would fit neatly inside the top cover of the DVD box (metalic side up), then put the top cover and front cover back on the unit. I cut another piece of the gasket material to fit snugly in the space between the forward facing side of the DVD box and the metal plate that is behind the picture screen (metalic side facing picture screen). I then reinstalled the DVD box into the TV. It was a little tighter fit than before, but went in OK and is still removable with some effort.
Both of the previously non-functioning DVD units I have play fine now in the TV. The disks eject perfectly every time now and I notice a significant difference in the temperature of the disks when I eject them. No more strange noises either.
These DVD units are fine and are actually quite well built, but they are just mounted too close to a heat source. A little insulation is all it needs. I cant believe Poloroid's design people can't figure this out.

u need 2 replace the ribbon that goes to the panel to the unit.i had the same problem with mine then i went on to ebay and found the ribbon there (cdx-m8800 repair kit)hope this helps

ebay sells the ribbon cable