SOURCE: Denon DCM 5000 error code
The disc is loaded upside-down in the disc rack or the disc is dirty or scratched, try another disc and make sure the top side (label side with printing) is facing towards the back of the rack, away from you. The bottom or data side should face out towards the front of the rack. If that does not work then your laser picups inside may need cleaning. Make sure your disc is clean and now scratches.
SOURCE: Denon DCM-280. Tray won't open, there are CDs in
If you don't wanna send it for service, open the chassis of the player and free the CDs from the tray. Its highly likely that the CDs came off the trays and got stuck inside.
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