Question about Prince Fisher-price Ixl Learning Software Disney Prince

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IXL handheld will not turn on. I've replaced the batteries, turned it off and on and tried to reset it but nothing happens. There is no picture on the screen.

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We had a similar problem. Called Fisher Price and they tried to work with us over the phone to fix it. When it wouldn't work they shipped us a new one. There's a 1 year warranty on the handheld device. They will ask for the serial number on your device and will be able to tell when you bought it. Not sure if it's been less than a year but either way, they were great trying to help us over the phone.
Good luck!

Posted on Feb 02, 2011

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