WHEN I TURN ON THE COPIER RICOH FT 4822 AN E-5 CODE APPEARS

https://www.google.com and the search word SC571 gives a number of possible fixes. Unsure which model Ricoh copier you have, but when you read the search results you will be able to identify your model and see if the problems described match yours.

Examples:

https://www.justanswer.com/computer/2g76o-ricoh-c1232-service-code-sc571-need-cause-repair-reset.html

https://www.thecopiernetwork.com/ricoh-lanier-gestetner-savin-black-and-white/sc571-ricoh-af1035-10981/

Does the black mark only appear when you copy through the doc feeder? if so there is a slit of glass alongside the main glass, clean thisa thoughly with glass cleaner and retest. if the black mark is still there contact me.

this proplem happened when main motor in machine have big load in his mechanism due to slow movement in units so try check on belts in behind machine

http://www.download-service-manuals.com/manual.php?file=Ricoh-1740.pdf
Please find above your service manual at this link above, inside are all the things you need to know to service and repair.

The E5 code is the fuser malfunction error.
E52 fusing lamp warm up error.Possible causes thermistor open,heater lamp open,thermofuse open.
E53 fusing lamp overheat.Thermistor in shortcircuit
E55 fusing thermistor open
When service call E5 conditions occur they cannot be cleared by turning OFF/ON the power switch.To reset turn ON the main switch,turn DIP switch 101-1 ON and OFF(the DIP switch is located in rear part under main supply board).,and turn the main switch OFF and ON.

E-codes (E1-E7)are displayed im the copy counter.To display both digits of the E code press the Enter key.When service call E5 conditions occur,they cannot be cleared by turning OFF/ON the main switch for safety reasons.Ehe following procedure must be performed to clear these service call condition:
Turn ON the main switch.
Turn DIP switch 101-1 ON and OFF.
Turn the main switch OFF and ON.
Code E 52 Fusing lamp warm up error.Causes:thermistor open,fusing lamp open,therofuse open,power supply/ac drive board defective.
Code 53 Fusing lamp overheat.Causes:thermistor short,power supply defective,main board defective.
Code 55 Fusing thermistor open.Causes:thermistor open,main board defective,power supply/ac drive board defective.

You need to check 3 cause for that error:
- hot roller thermistor out of position
- fusing lamp broken (can you see the lamp going on at startup?)
- thermostat broken
If you are just a user, without any technical knowledge, i advise you to call a Ricoh Support Service.

This will require a tech familiar with this machine to reset. The user code option is enabled by both a setting within service mode, and a jumper being disconnected on the motherboard of the copier. This jumper will need to be reconnected and the settings changed within service mode.

Clean the thermistor and clear the code by turning on both dip switches on the main board, turn off the main switch, turn off the dip switches, turn on the main switch.

Hello,Check out this site and see if any of these error codes can help you: http://www.copier-help.com/copier-help/
Have you checked the power fuse? Or have you looked at the incoming power circuit board. Could there be any burnt resistors, blown capacitors, or bad voltage transformers?
Check things out because many times when a machine doesn't even power on (no lights, no life) - it's usually a sign of something blown - fuses, circuit board, lamps, etc. Hope this helps.