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Posted on Jan 27, 2011
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My IP mitel phone 5324 phone gives an error message option 128 missing

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  • Expert 378 Answers
  • Posted on Apr 04, 2011
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Joined: Jan 17, 2010
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The DHCP server or your network switch isn't configured properly. I hope by now your network admin or vendor has gotten this problem resolved.

good luck,
Mark

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Related Questions:

0helpful
1answer

Option 128 missing

Option 128 is the dchp option for the tftp server. This is where the phone gets its firmware from the phone system. You can static this information into the phone.
0helpful
1answer

What does option 128 missing mean? On MITEL 5340 IP Ohone

It means that your DHCP server on your network is missing the options to allow your phone to boot up. After a month (time on this message), I hope you've managed to get the issue resolved. If not, I hope you've fired your IT support team - they should be able to get this resolved quickly.

Sincerely,
Mark
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1answer

When mitel 5234 is switched on it hangs at option 128 missing

I hope this has been resolved by now by your IT department or Phone vendor. Option 128 is a DHCP option and should be set up by them.

good luck,
Mark
0helpful
1answer

On the 5330 i have a Discovery option 128 missing message. There is not a dialtone on the phone, how do I make the phone operational?

I had this problem as well. This is a configuration that needs to be added to your DHCP server to enable the mitel system to obtain an iP address. If you reboot the phone and hold the down arrow it should bring you to a screen you can manually enter the IP address of the network you are useing.
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1answer

Dhcp: Discovery Option 128 missing. Linksys router. My mac is happy, just not my Mitel 5330 phone. Whatup?

Option 128 tells the phone where the phone system is. A linksys router isn't capable of giving this option out. Where is the telephone system? Is this a teleworker phone? if TW phone, press and hold the 7 key while booting the phone, and type the teleworker server IP address.
I recommend you contact your administrator or system vendor for guidance.
4helpful
1answer

How do you do a factory reset on the Mitel 5324 IP Phone ?

Unplug the power from the phone. Hold down the Down Arrow key, and power it back on while holding the key. You will get an option to default the phone to factory settings.
0helpful
1answer

What does "Option 128 Missing" on the Mitel 5330 IP mean? Thanks.

It means either that Option 128 is missing in your DHCP server or you are pulling the correct IP address (maybe incorrect VLAN). If you log in to the PBX and click the Help, just do a search on DHCP and it will explain this in further detail.
0helpful
1answer

I have plugged in my Mitel 5312 phone. I get his message: DHCP:Discovery Option 128 Missing How do I correct this?

My assumption is that your DHCP server isn't set up properly, or that someone has connected a Router to your network.
I suggest you contact your system administrator or vendor for further assistance.
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1answer

DHCP DISCOVERY - USING OPTION 128 ERROR ON PHONE

The network switch isn't set up properly.Contact your vendor or network admin for setting this up properly.
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1answer

Dhcp server missing option 125 and 128, 5330 ip

My guess is that your DHCP server isn't set up properly, or someone has connected another Router to your network.
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