HP Laserjet 2420d printer has 49.2F80 service error. Any idea what this is and how I can fix it? Thanks.
A critical firmware error has
occurred.
Try following these steps -
1. Press CANCEL JOB to clear the
print job from the printer
memory.
2. Turn the printer off, and then
turn the printer on again.
3. Go to http: www.hp.com/
support/lj2420.
Click Download Drivers and
Software. Check for the
latest firmware image version
at the bottom of the page. If
this firmware image is newer
than the one installed on the
printer and the printer can
receive a firmware update,
download the newer firmware
upgrade. Not all printer
models can receive firmware
upgrades.
4. Try printing a job from a
different software program. If
the job prints, go back to the
first program and try printing a
different file. If the message
appears only with a certain
software program or print job,
contact the software vendor
for assistance.
1. After performing the actions
listed in the preceding item, if
the message persists when
using different software
programs and attempting
specific print jobs, disconnect
all cables that connect the
printer to the network or a
computer.
2. Turn the printer off.
3. Remove all memory DIMMs
or third-party DIMMs from the
printer. (Do not remove the
firmware DIMM in slot J1.)
4. Remove all of the
EIO devices from the printer.
5. Turn the printer on.
6. If the error message
disappears, reinstall
each DIMM and EIO device
individually, making sure to
turn the printer off and then
on again as you install each
device. To replace a DIMM,
see.
7. Replace the DIMM or
EIO device that caused the
error message.
8. Remember to reconnect all of
the cables that connect the
printer to the network or
computer.
9. If this error message persists,
replace the firmware DIMM.
10. Replace the formatter
SOURCE: 49.c02 service error message on HP laserjet 4100
General printer error. Unplug the power cord for 10 seconds.
SOURCE: HP LaserJet M1522 with error 49
on hp.com you can update the firmware and that should take care of it. its a free download
SOURCE: 49.FF95 Service
It's a critical firmware error. Try printing another job. If that one works, something is corrupt with the first job. Still failing remove any extra DIMMs from the formatter. Don't remove the one in slot J1. That's the firmware DIMM. try to print. If it works, reinstall the DIMM and try again. Failure = bad DIMM. You may want to try a firmware upgrade. If everything keeps failing you'll have to replace the formatter.
SOURCE: The error "49. FF05 SERVICE ERROR" is displayed on
If the error can be reproduced, use the following sections of this document:
Power-cycle doesn't eliminate error
If the error cannot be eliminated by a power-cycle, use the following sections of this document.
Feature-specific error
The error has been narrowed down to a specific feature.
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vanessa spinelli
Feb 15, 2008 22:36:20 GMT
Unassigned
49 errors are the formatter. Network card? Swap it. Any extra memory recently? Remove it.
razmat
Feb 16, 2008 15:23:50 GMT
Unassigned
you could try to unplug from everything and just have it plugged by
itself into the wall and maybe print some test pages to see if the
error comes up at any of those points.then hook up via parallel and try
to send some print jobs ,then hook via USB and send some print jobs and
see if the error comes up at any of those points.this can can help
narrow things down and point to the network or elsewhere. 4,854 views
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