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I have a TCL L42M61AZ LCD TV. I find that the "Channel 9" programs in Adelaide, Australia, namely GEM, GO and Channel 9 DTV will not show a visual picture, only play audio. All other programs are fine. I have reset and rescanned many times including manual installations. They operate on the 191.6Mhz frquency which the scanner picks up and installs, but as stated, with sound only. No picture. Any ideas?

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John Sambell

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A firmware update from TCL will fix the problem. Call them and they will send out the firmware and a serial cable (required for update) for free.
I did the update yesterday and it fixed the problem (sound but no picture).
You will need a PC or laptop with a serial port (RS-232).

Posted on Feb 08, 2011

Testimonial: "Great to actually have some information as to how to solve the problem. The manufacturer should actually have this information on their website."

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Anonymous

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I'm in victoria and just had the same problem today all other channels are fine except GEM, GO and Channel 9 got sound no picture i have a TCL l46e77az

Posted on Jan 27, 2011

  • Anonymous Jan 27, 2011

    I'm thinking it might have something to do with win television they have updated something and TCL TV's can not decode the picture, maby they will fix it up soon.

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