Maytag Neptune MAH5500B Front Load Washer Logo
Posted on Jul 18, 2008
Answered by a Fixya Expert

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Washer fills with water and thats it

When I start my neptune it fills with water and then it doesnt do anything else I opened the back up and you can hear the motor bump on three or four time every 20 seconds it will try to spin the drum but never does. I put in spin cycle and it never started spinning the timer counted down to 0 went off then came back on saying 1 min and stayed that way and the drum would still try to spin every 15 to 20 seconds. I then started to spin the drum by hand and it started spinning and kept on spinning the timer never went off 1 the pump would come on and off after it counted down to 1.
Also when the machine was off it would try to spin the drum

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  • Posted on Jul 18, 2008
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Joined: Jul 02, 2008
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Possible a bad motor control board. Depending on the age of the washer, you may need to replace the motor control board and the motor as a kit. Also be sure to test that the motor control board is getting power, I've seen cases of the motor/ motor control failing and taking out the main control also. The tech sheet is in the console and should walk you through the steps.

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Had my maytag neptune top load washer almost 6yrs. Just changed the filter because of the code that was being read out. Now that code doesnt come on but the washer fills with water and just makes a...

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My neptune washer has an indicator light that reads 'nf'. Can't find anything in the manual?

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Maytag Neptune MAH 8700 AWW

NF - No Fill
It means that the Washer does not turn on water valves to fill washer with water.

Try the following steps and the problem should be solved.

1.Is the water turned on?

2.Check inlet hose screens for restriction.

3.Check wire connections in harness leading from machine control board to pressure switch.

4.Check water valve.

5.Check inputs and outputs at machine control board.


Good luck.And please do rate my answer.Thank you.
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The "nf" code is a "no-fill" fault. This indicates that your washing is not getting water supplied to it, or the pressure isn't substantial enough to complete a fill. You need to, first, make sure the water supply is turned on. Second, if the water IS turned on, and you're still not getting anything to your washer, you may have a fill valve problem. The fill valve is what both your hoses connect to on the back of the machine. It can become clogged with sediment over time (especially, if you have hard water or well water). Turn the water supply off and remove both hoses from the back of the washer. Check both these hose connections for clogs in the filter screens. If they are clear, then more than likely the fill valve has gone bad. I hope this helps you. 
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Nf pops up on the screen & the washer stops

The "nf" code is a "no-fill" fault. This indicates that your washing is not getting water supplied to it, or the pressure isn't substantial enough to complete a fill. You need to, first, make sure the water supply is turned on. Second, if the water IS turned on, and you're still not getting anything to your washer, you may have a fill valve problem. The fill valve is what both your hoses connect to on the back of the machine. It can become clogged with sediment over time (especially, if you have hard water or well water). Turn the water supply off and remove both hoses from the back of the washer. Check both these hose connections for clogs in the filter screens. If they are clear, then more than likely the fill valve has gone bad. I hope this helps you.
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Try using the spin only function with some water in. To see if it runs, & to wake up the machine.....
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