When i get the black screen over my picture the size of a computer screen, i push the little round button between the volume and the channel selector on the remote. It has two little circular arrows on it. It takes the screen off momentarily, but on certain channels it stays there. Not for sure what the problem is, and why it does it, but some channels are worse than others.
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is very simple u have active the close caption mode on ur remote control , this happen sometimes , on ur remote control look for a botton that it said cc or caption or cc mode press this botton till it said on the screen on ur tv cc off or u would see c1 , c2 but u whanto have the one that it said off and that would fix this black box on ur screen
Nothing you did wrong here. Use the warranty. I would take it back and change it. Problems right out of the box is a bad sign. Could have been shipping problem to the store that caused this. You shouldn't have to pay a dime.
i had the same problem with my rca truflat.. i read from a posting of a similar problem with a different tv brand to switch your closed caption options 'off' or set it to a 'cc' option instead of the 't' options.. (this was done through the on-screen menu..) i gave it a try and it worked for my tv.. hope it works for you..