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Posted on Jul 17, 2008
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Have a ge spacemaker microwave and the buttons just stopped working last week. The screen only says "press clock". It is not a year old. Bought at home depot and lost original paper work.

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William Miller

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  • GE Master 9,179 Answers
  • Posted on Jul 18, 2008
William Miller
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The first thing to try is a "hard reset". Unplug it from the power line for a minute, plug it back in, set the clock, then try again.

If it's less than a year old, it's still under warranty, and they can tell by the serial number & date on the label that it's sunder warranty.

I would contact GE to get it fixed free. GE Customer Service is here.

We're happy to help and we appreciate your thoughtful rating of our answer.

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http://www.retrevo.com/s/GE-JVM1640SJ-Microwaves-review-manual/id/1080ci954/t/1-2/

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Good Luck and Please Rate Fixya!
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