Our Hotpoint Future fridge has stpooed cooling. It was set at level 3. The power is still on as the fridge light comes on when you open the door. I cannot hear a motor whirring. Brian McLaughlin

Kimberley, try this:

First see any sign of ice build up in the freezer.

1. Switch off power from wall outlet.
2. Open the fridge door and freezer door and keep them open for atleast 5-6 hours. Salvage whatever food you can.
3. You may now see a puddle of water under the fridge. Clean the floor and inside of the fridge if water and other fluids visible .
4. Now re-connect power and set the recommended settings- usually at 4. Close doors.
5. Your fridge will be making a humming sound. Let it begin to cool.
Good luck

Red light on for High Freezer Temperature Warning
or freezer not cooling, but fridge is and a lot of noise from compressor.
Also, fridge drain hole blocked, water in bottom of fridge.

This is a common fault in Hotpoint Fridge Freezers and can also happen if the door has been left open or has been a power cut.

1. Turn off fridge freezer, or at least turn down the freezer temp to minimum, though not ideal.
2. Open freezer door and remove all drawers.
3. Remove the back panel on the inside of the freezer. This is held in place with 4 screws, which might be 6mm hex head or star allen head. Pull the panel out.
4. Behind where the panel was, there is a cooling element for cooling, pipes, and below this a temperature sensor. If the fridge freezer is not switched off, then fold together a few layers of tinfoil and wrap around the sensor.
5. Use a hairdryer to slowly melt the ice. Melt it around areas where it appears to be hanging on, such as the corners of the cooling element or bolts, as well as any thin sections below the main block of ice around the cooling element, which will be supporting the main block. Use a plastic ice scraper to remove ice but not near pipes or sensor.
Warning: Be careful using electrics around water & melting ice & drips.
6. Below the cooling element, there is a drip channel & drain hole. If this hole is full of ice, pour a small amound of warm water down, leave for 10 seconds and pour a bit more until clear.
In the fridge, clear the drain hole in the same way.
Warning: Do not pour a lot of water down, as this water drains onto a tray above the hot compressor at the rear of the fridge freezer to be evaporated by the heat of the compressor and the tray will only hold a small amount.
7. When all ice is removed, dry all moisture. Put the shelves back. Close door. Turn on fridge freezer. Turn up the freezer temperature to your normal setting. Turn on fast freeze if available. After 1 hour, check with a thermometer. It should be cold enough after 1 or 2 hours.

I don't know about all the flashing lights. but if your refrigerator isn't working, but the freezer is, It is usually your cooling fan is not working

Red light on for High Freezer Temperature Warning
or freezer not cooling, but fridge is and a lot of noise from compressor.
Also, fridge drain hole blocked, water in bottom of fridge.

This is a common fault in Hotpoint Fridge Freezers and can also happen if the door has been left open or has been a power cut.

1. Turn off fridge freezer, or at least turn down the freezer temp to minimum, though not ideal.
2. Open freezer door and remove all drawers.
3. Remove the back panel on the inside of the freezer. This is held in place with 4 screws, which might be 6mm hex head or star allen head. Pull the panel out.
4. Behind where the panel was, there is a cooling element for cooling, pipes, and below this a temperature sensor. If the fridge freezer is not switched off, then fold together a few layers of tinfoil and wrap around the sensor.
5. Use a hairdryer to slowly melt the ice. Melt it around areas where it appears to be hanging on, such as the corners of the cooling element or bolts, as well as any thin sections below the main block of ice around the cooling element, which will be supporting the main block. Use a plastic ice scraper to remove ice but not near pipes or sensor.
Warning: Be careful using electrics around water & melting ice & drips.
6. Below the cooling element, there is a drip channel & drain hole. If this hole is full of ice, pour a small amound of warm water down, leave for 10 seconds and pour a bit more until clear.
In the fridge, clear the drain hole in the same way.
Warning: Do not pour a lot of water down, as this water drains onto a tray above the hot compressor at the rear of the fridge freezer to be evaporated by the heat of the compressor and the tray will only hold a small amount.
7. When all ice is removed, dry all moisture. Put the shelves back. Close door. Turn on fridge freezer. Turn up the freezer temperature to your normal setting. Turn on fast freeze if available. After 1 hour, check with a thermometer. It should be cold enough after 1 or 2 hours.

The part number you need is going to be WR09X10050. This is for the damper assembly, but while you are at it change out part number WR55X10150. this is the part that controls the damper and more than likely if one fails the other will be soon to follow

If you need further help, I’m available over the phone at https://www.6ya.com/expert/jason_4570d45317834dd3

tip unit over on side,placing an old blanket or similar on floor under unit.there are 3 little bolt/screws holding each bracket to the underside of unit,unscrew these/lay brackets on floor, slide door down off pin on underside of top.and unscrew this pin.change over from right to left replace door onto pin replace bottom hingepin,adjust door for" squareness " and tighten all screws lift back upright and switch on...will take a little time to settle down temp wise.... make sure seal sits tight all round good luck ..geoff

I have a hotpoint future FF187E both lights are flashing how can i stop them flashing ?

It could be a few problems to do with electrics, but try this first:

Red light on for High Freezer Temperature Warning
or freezer not cooling, but fridge is and a lot of noise from compressor.
Also, fridge drain hole blocked, water in bottom of fridge.

This is a common fault in Hotpoint Fridge Freezers and can also happen if the door has been left open or has been a power cut.

1. Turn off fridge freezer, or at least turn down the freezer temp to minimum, though not ideal.
2. Open freezer door and remove all drawers.
3. Remove the back panel on the inside of the freezer. This is held in place with 4 screws, which might be 6mm hex head or star allen head. Pull the panel out.
4. Behind where the panel was, there is a cooling element for cooling, pipes, and below this a temperature sensor. If the fridge freezer is not switched off, then fold together a few layers of tinfoil and wrap around the sensor.
5. Use a hairdryer to slowly melt the ice. Melt it around areas where it appears to be hanging on, such as the corners of the cooling element or bolts, as well as any thin sections below the main block of ice around the cooling element, which will be supporting the main block. Use a plastic ice scraper to remove ice but not near pipes or sensor.
Warning: Be careful using electrics around water & melting ice & drips.
6. Below the cooling element, there is a drip channel & drain hole. If this hole is full of ice, pour a small amound of warm water down, leave for 10 seconds and pour a bit more until clear.
In the fridge, clear the drain hole in the same way.
Warning: Do not pour a lot of water down, as this water drains onto a tray above the hot compressor at the rear of the fridge freezer to be evaporated by the heat of the compressor and the tray will only hold a small amount.
7. When all ice is removed, dry all moisture. Put the shelves back. Close door. Turn on fridge freezer. Turn up the freezer temperature to your normal setting. Turn on fast freeze if available. After 1 hour, check with a thermometer. It should be cold enough after 1 or 2 hours.

The red warning light will not go out?

1. Has the fridge freezer just been
installed? If so, this is normal and the
light will go out when the correct
temperature has been reached.

2. Has the fridge freezer been loaded
with a large quantity of food? If so,
the light will go out when the correct
temperature has been reached.

3. Have the doors been closed
properly?

if i read the english right, the compressor runs but the freezer fan only runs for a short time. no fan then no cooling. there is a fan stat so that the fan only runs when the evap is down to temp. this may be faulty. also on some hotpoint, the fan switches off when door opened. check door switch operating ok. this may also explain problem with fridge lamp