Question about Motorola Mobility MOTOKRZR K1 Cellular Phone
Just bought a new Motorola Krzr K1 and was experiencing blank screens or white screens. The battery is fully charged. Now the screen is totally blank and will not come back on. The keypad does light up. I have tried taking the battery out and putting it back in to no avail. Any suggestions?
Thanks. I have a Krzr.
I got the piece of junk in December.
like 3 or 4 weeks after i got it i started havin problems with it.
id be talkin on it or textin someone and the screen wld go white and it wld freeze up and cut me off if i was talkin or id have to start my text all over again if i was textin.
it did it like every ten minutes.
so i sent it back to the people and since my 30 days or whatever was up they wldnt give me a new one and i had to get it sent off to be fixed.
so i had an UGLY loaner phone for like 2 months.
then i finally got my phone back.
a few months later my phone charger started to not work right.
so my boyfriend gave me one and i had it for like 3 months and it did the same thing.
so i had to buy a new one.
but i didnt have any money at the time or somethin so i had to wait a few weeks and use the messed up one.
and that messed up my darn battery.
by the time i got a new charger my battery wld only last like 2 hours textin and like 10 minutes talkin when it had been on charge ALL NIGHT.
so then my great friend dustin gave me the battery out of his old phone.
and it works fine.
and that was like a week or two ago. (july 3, 2008)
last night i was talkin to my boyfriend and i went to look to see how many battery bars i had and the screen was just completely white.
and it WONT go away.
ive took the battery out and left it out all night long.
and ive just turned it off for LONG periods of time.
but its still there.
all i can do is call people IF I KNOW THEIR NUMBERS, but i cant get any texts or anything cause the screen is just PLAIN WHITE.
it doesnt even get the "hellomoto" screen when you turn it on.
as soon as the phone is turned on it goes straight to being white.
you can change the ringer from loud to vibrate to silent. but if its on loud you can hear it if someone calls or somethin. vibrate only works.
the outside screen is just plain black.
i dont know if US Cellular will fix my phone again or not.
SO WHAT DO I DO ??
(sorry i have typed so much)
The white screen is because the 'flex' is broken. u need to change it. the 'flex' is a part that connects the upper part ( screen) and the lower part (keypad) of the cellphone. the flex is a common problem with flipflop phones. i dont know if u can get it in your country, but we have lots here. it costs around $14-15 including labor.
i was able to solve the white screen problem, but one of the 2 problems w this cell still exists. Whenever i close the flipflop, "memory card removed' appears, and it keeps blinking. Or when i charge my cell, this msg also appears. this also drains my batt. If i reinsert my memory card, it solves the problem, but whenver i charge my cell, it appears again. So its kind of a hassle to always open the back of the cell to reinsert the memory card, so what i do is , i never close the flipflop. Anyone has the same problem?
Posted on Dec 29, 2008
Yeah i have the same problem with my phone to and it really runs the battery down fast too.. even if you flip the phone closed the blank screen still stays white. i think the problem was the charger i had. it was to a razr and the dc output is not the same so i think i might of overcharged it at one point or time. what i did was let it run down till completely dead then charged about 10 min. when you turn it on just try to push as many as the buttons as you can at once.. mostly the top ones and soft keys. that might get the screen to come on.. then if it does change your backlight timer to like 5 seconds so when you use your phone the screen will go out when your done and it will not drain your battery.. well i hope it helps. it worked on mine
Posted on Aug 01, 2008
Same probelm with the freezing. It randomly started freezing and i would turn it off and back on and then it would work. recently it was doing it more often. It got worse and the color on both screens front and main would lighten then normal color. It got even worse and two white bars would be across the screen still work though but then it would freez. I would then turn it off and back on and it would work. Just last night it happened so i turned it off turned it back on and the screen was white and the fron screen dark,I've tried EVERYTHING. This is the second krzr my first one(Aug'08-Jan'09) had a problem and i sent it in and they sent me a new one and now this happens, its been working for about a year until now.
Posted on Feb 22, 2010
My Krzr worked for about six months, then it would drop my calls all the time and the screen would go white when i was in the middle of a text, so i sent it away for repair it took 3 MONTHS thats crazy! ever since then i'll charge my battery all night and when i wake up if i send 5 texts ill only have a bar left or if i make a 2 minute call it will totally drain my battery, this is stupid, so im looking for a way to just ake the screen go white again so i can just get a NEW phone that isn't a motorola, or a Krzr!!
Posted on Nov 19, 2008
Best Solution .....Trash It!! We are having same problems. .. Been through two phones..going tomorrow to see if we can exchange it for something else!
Posted on Oct 20, 2008
I hate this phone. it drives me nuts, i just bought it and dropped it on the floor, got a good amount of dirt on it and it won't work. i brought it to my buds house and took an air compressor, pressurized it to 130psi and blasted everything out of the phone. it still doesnt work. the phones ****.
Posted on Sep 23, 2008
That is the same for me. I thought it might be the battery but it's not. and when it does work it gets these weird little lines all over my screen-its hard to explain. i am taking it in today. but i have had it for less then 6 months and my brother's which was a lot cheaper has lasted more then 2 years. i am not happy with this at all.
Posted on Aug 27, 2008
KRZRS are JUNK. Don't get one...have been through 4 in under a year, always the same problem,
the cord in the hinge.
JUNK JUNK JUNK
Posted on Aug 03, 2008
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