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Anonymous Posted on Jan 24, 2011

Polar ft60 showing only 00 heartrate. I have changed the battery and bought a new chest strap. My husbands watch works on me. Everything else on watch is fine.

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  • Expert 347 Answers
  • Posted on Jan 24, 2011
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There is a problem with your watch. Send it back to Polar it should still be under warranty.

here is the contact information for sending in.

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Related Questions:

5helpful
2answers

How do i get a polar f7 watch band replaced the watch is just over 2 years old

You can get replacement band on amazon, click here and take a look Amazon com polar band replacement. I hope this was helpful, have a nice day
0helpful
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The battery was flat. renewed it and all working EXCEPT it no longer can pick up heart rate from monitor (tried it with another monitor and still will not pick up heart beat) Help Please...about...

i guess stopped of use your strap for a long period of time. so you need to nicely clean the strap and try a lot of times until it work again.
I happend to me before and the strap worked only after the 10th session on the treadmill
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Can you change the battery in the chest strap for polar f6

There are two types of straps for Polar:

1) hard rubber/ solid - These can not have the battery changed.

2) soft strap with connector in middle - these you can change the battery.

If you have the soft strap, it will have a small hard around 3 inch long block that "snaps" onto the strap to connect it. These have a battery compartment. Turn it around and you will see the outline for the battery compartment. These are not always easy to open, and the batteries are a little harder to find. Take it into any watch repair and they should be able to pop a new battery in for you pretty easy.

There is a link on my tips and tricks page to get manuals for Polar products, the T-31 wearlink is the product we are talking about, it has the how to change the battery and battery type.
2helpful
1answer

Reset button has no impact on S120 - no functions available other than time of day

The S120 is now a fairly old watch. When the function buttons and heart rate cease to function this is generally an indicator that the battery needs to be replaced. The buttons themselves can also become worn out or weak of function, in either case you have a couple of options.

1) send in to a Polar Authorized Service center: This is very important, do not take to a normal watch shop. You need the watch properly resealed and handled correctly as well as you may need parts such as a button return spring they will not have. Plus there is a 90day warranty on Polar's repair. You will also need to send in your chest strap just to make sure that is still functioning properly. Battery repair about $15-, new buttons another $10ish, and a chest strap if needs replacing about $25 or $30-. $50-$60 total if everything needs work, but this is just an estimate.

2) buy a new watch unit. The RS100 (the current replacement) is about $100- and is easier to use with a better chest strap.
0helpful
1answer

Changed the battery and now it won't pick up the heart rate monitor. I know the monitor works because it is picked up by all the equipment in the gym.

If Heart Rate is being displayed on the equipment in the gym, but not your watch, then your chest strap is transmitting fine, but the watch is not recieving the signal.

It is not uncommon that when a battery is changed outside of a polar authorized service center that something can happen to the internal electronics. I would suggest you send the watch into Polar and have them take a look. if you have had the watch less than 2 years they will most likely take it under warranty and correct the issue, at the very least they have equipment to test and diagnose both the watch and strap, although it sounds like your HR strap is fine since you are getting HR on the machines.
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New battery needed and fitted to a Polar heart rate monitor

This is really easy to do yourself. Get a CR1632 battery, unscrew the four screws on the back (dont tip the watch as there is a small spring in the watch), unclip the metal band holding in the old battery noting the way 'round the battery is in (minus side up), pop in new battery and push clip back down, when re-fitting the back make sure the spring mentioned earlier lines up with the white sticker with a hole in it on the inside of the watch back, screw down the back. After you have re done all your settings you may need to re-aquaint the watch with the strap, to do this put on the watch and strap, set the heart monitoring going, bring the watch up close to the 'Polar' logo on the chest strap until the time is displayed, should now be all set up.

Andy
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1answer

Viewing Time in Exercise Mode

Bring the watch up close to the chest-strap heartrate monitor, and it will automatically display the time. This only works while in exercise mode.

kb
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