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The xbox 360 wireless controller doesn't work after replacing the batteries. The battery holder isn't working - we switched the battery pack with another controller, and the malfunctioning battery pack didn't work with either controller, but the working battery pack works with both controllers. It doesn't 'look' like anything is wrong with the battery pack, but I think I heard a 'snap' when my son took it off of the controller to replace the batteries in the first place. We've replaced the batteries before with no problems; we also replaced and replaced the batteries this time around, thinking maybe we had new dud batteries... which wasn't the case.

Posted by mandyfreelan on

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5 Related Answers

Anonymous

SOURCE: need help

READ THIS FIRST!

If you have the 3 red lights or any other common Xbox 360 problems suh as the


  • 3 red lights
  • 2 red lights
  • 1 red light
  • DVD drive read errors
You can learn to fix these problems for free.

There are loads of these guides out there that all claim to fix the problem however you should read the article below that will shed some real light on whether or not you can repair your Xbox 360 yourself!

Make sure you read the article first to avoid being scammed!

FREE ARTICLE REVEALS THE TRUTH ABOUT XBOX 360 REPAIR GUIDES HERE!

Posted on Sep 02, 2008

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Anonymous

  • 623 Answers

SOURCE: xbox 360 wireless controller not connecting.

it sounds like your controller keeps losing sync with the 360.

- turn them both off
- turn on the 360 with the power button on the console
- wait for it to start up, then press the sync button next to the usb flap on front.
- then press the sync button on the controller (by the recharge connection slot)

That should reset it.

Posted on Nov 13, 2008

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Anonymous

  • 29 Answers

SOURCE: Xbox 360 wireless controller works while cable is

It may be the battery has had it or try re-syncing the controller to the xbox

Posted on Jun 03, 2009

Anonymous

  • 118 Answers

SOURCE: New Controller wont work with Headset

try to reset button on the both side (xbox and controller))
at same time it will work

for xbox reset buuton on the side censor
for joystick above the battery

Posted on Mar 21, 2010

SOURCE: We just bought an XBox 360. It came with a

no doubt definitately defective from factory. i would get a new one from the store u bought it from

Posted on Aug 10, 2010

Testimonial: "Thank you, that is what we had to do!"

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0helpful
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Ho w to fix x box from controller to x box is really slow how to make it normal

Learn how to connect a wireless or wired controller to your Xbox 360 console.
Connect a wireless Xbox controller
  1. Turn on your console.
  2. Press and hold the Guide button on the controller until the controller turns on.
99383ff6-d9ea-47d0-a9be-b71064439804.png?v=1#controller-guide-push-m-m.png
  1. Press and release the connect button on the console.
Xbox 360 E console fbbfb609-f7ed-4e6e-bd35-7543b1c20d61.png?n=xbox360-connect-m-s.png Xbox 360 S console Original Xbox 360 console 342c6e70-9e56-43d8-bb3a-05f5411040bd.png?v=1#xbox360s-connect-m-m.png 170df81e-0a79-49be-8236-a0fb68eec37b.png?v=1#xbox360-connect-m-m.png
  1. Within 20 seconds, press and release the connect button on the controller.
6b0f2e03-3010-4065-800a-cbe24e204127.png?v=1#controller-connect-m-m.png
  1. When the lights surrounding the power button on the console stop flashing, the controller is connected.
On the Xbox 360 S console, each connected controller is assigned to one of four positions. Each position corresponds to a lighted section around the console power button and the controller Guide button. On the 360 E console, a solid green light on the front of the console indicates that the controller is connected. To determine the player position associated with your accessory, look at the ring of light that surrounds the Guide button on the controller.
c9341988-8ed5-4217-9b87-353de50efbec.png?v=1#connect-xbox-controller-m-m.png 5e4ab6ab-8cb0-41e6-a037-b88221a430c7.png?n=connect-xbox-controller-360-m-s.png
71add0b7-ddf2-4439-b4b4-f50f156d92b7.png?v=1#controller-batteries-m-m.png If the controller does not turn on, check the batteries. Insert fresh AA batteries, making sure they are correctly positioned in the battery case.
You can also use the Xbox 360 Play & Charge Kit or the Xbox 360 Quick Charge Kit to power the controller. Learn more about Xbox controllers and chargers.
To connect additional controllers, follow these same steps again. You can connect up to four controllers to the console. Each connected controller is assigned a position that corresponds with the lighted sections that appear around the console's power button and around the Guide button located in the middle of each controller.
  • To disconnect a wireless controller, press and hold the Guide button for three seconds, and then choose to turn the controller off.
  • When you turn off the console, the controller will reconnect the next time you turn on the console.
  • The controller can be connected to only one console at a time. You can connect the controller to a different console, but the connection to the previously connected console will be lost.
Connect a wired Xbox controller
5fb17f50-7448-45d5-a294-9ea90994f55b.png?v=1#controller-wired-m-m.png Plug the Xbox 360 Wired Controller into a USB port on the Xbox 360 console. There are two USB ports on the front of the console. To disconnect the controller, pull on the connector, not the cable.
cbe46bf0-3a46-4d53-9d8c-6697aa57622a.png?v=1#controller-cable-release-m-m.png The cable on the Xbox 360 Wired Controller has an inline release. The inline release on the controller cable is a safety feature designed to reduce the chance of the Xbox 360 console falling if the cable is pulled.
Wireless controller troubleshooting
If your wireless controller disconnects or cannot connect to your console, see Xbox 360 Wireless Controller disconnects or can't connect.
If your wireless controller does not turn on or loses power, try the following solutions:
Solution 1: Replace the batteries
Insert a new set of AA alkaline batteries into the Xbox 360 Wireless Controller, and then try to turn it on.
Solution 2: Try a different battery pack
If you have another Xbox 360 Wireless Controller, take the battery pack off that controller and attach it to your controller. Then try to turn your controller on.
If your controller works with the different battery pack, your original battery pack might be defective. If your controller is under warranty, you can order a replacement battery pack from Xbox Support . See the Assistance section at the bottom of this page for more information.
If your controller is out of warranty, you can buy a new battery pack from a retail store.
Solution 3: Try a rechargeable battery packIf you or a friend has an Xbox 360 Rechargeable Battery Pack, attach that battery pack to your controller and try to use your controller. If your controller works with the rechargeable battery pack attached, you can buy a new battery pack from a retail store or order a replacement battery pack from Xbox Support. See the Assistance section at the bottom of this page for more information.
5helpful
1answer

My xbox 360 controller keeps turning off when i shoot or do anything in halo reach and the batteries are brand new.

It means that the controller battery holder is loose and the batteries are loosing contacts with the terminals, this happen specially when the controller vibrates. Try to put a piece of paper or plastic in the inside covering the body of the battery or a tape to thicken it a little then place the battery in the battery pack holder and it should work fine. Hope it helps.
0helpful
2answers

X box controller keeps turning itself off - I have put new batteries in

Connection problems might be caused by one or more of the following factors:
  • Weak batteries or a weak Xbox 360 Rechargeable Battery Pack
  • Interference from another wireless device, such as a microwave oven, a cordless phone, or a wireless router
  • Metallic objects positioned between the console and the wireless controller, such as a chrome faceplate or metal dividers, shelves, or doors on an entertainment center cabinet

    Note All licensed Xbox 360 console faceplates are tested for interference, and do not interfere with licensed wireless devices.
  • There are already four controllers connected to the console.
uparrow.gifBack to the top THINGS TO TRY Solution 1: Restart your console Turn your console off, wait a minute, and then... Solution 1: Restart your consoleTurn your console off, wait a minute, and then turn it on again.

If your controller is still not working, try the next solution. uparrow.gifBack to the top Solution 2: Replace the batteries or the Rechargeable Battery PackInsert fresh AA batteries, or attach a fully charged Xbox 360 Rechargeable Battery Pack to your controller. If you have an Xbox 360 Rechargeable Battery Pack
  • Remove the battery pack and reattach it to your controller, making sure that it is attached correctly.
  • Press and hold the Xbox Guide button. In the upper-left area of the Xbox Guide button, the battery meter indicates your current level of battery strength. You might need to recharge the battery pack, if the level is low.

    Collapse this imageExpand this imagecontlrftbtn.jpg

If you have an Xbox 360 Play & Charge kit
  • Make sure that the Xbox 360 Rechargeable Battery Pack is correctly connected to your controller and plugged into one of your console's USB ports. If you check both of those things but are still having the problem, try the suggestion below.
  • Plug the charge cable into each USB port on your console, one by one. There are two USB ports on the front of the console and one on the back. If the controller works in one USB port but not another, try another accessory in the USB port that did not work with the controller. If the USB port does not work with any accessory, your Xbox 360 console might need to be repaired.
  • Turn off vibration feedback (rumbling) on the controller. If you play games with feedback while charging, it takes longer for the controller to charge and might drain the battery pack faster than it can recharge. Here's how to turn vibration off.
    1. Press the Xbox Guide button on the controller.
    2. Go to the Settings area, and then select Preferences.
    3. Select Vibration.
    4. Select Enable Vibration to clear the checkbox.
If your controller is still not working, try the next solution. uparrow.gifBack to the top Solution 3: Remove objects between the controller and the consoleThe controller works within 33 feet (10 meters) of your console. However, objects placed between the controller and the console might reduce this range. In addition, objects that use wireless technology (for example, a cordless phone) can interfere with your wireless controller. Remove or relocate objects or wireless devices that might interfere with the wireless controller or console. Here are some things that can cause problems:
  • Microwave ovens
  • Cordless phones
  • Wireless routers
  • Chrome faceplates
  • Metal dividers
  • Shelves
  • Doors on an entertainment center cabinet
Note All licensed Xbox 360 console faceplates are tested for interference, and do not interfere with licensed wireless devices.

If your controller is still not working, try the next solution. uparrow.gifBack to the top Solution 4: Disconnect all controllers and headsetsIf all four rings surrounding the power button on the console are green but the controller has four flashing green lights, four controllers might already be connected to the console. Disconnect all of the controllers, and then try to connect the controller with the problem.
  • To disconnect a wireless controller, press and hold the Xbox Guide button for three seconds, and then turn the controller off.
  • To disconnect a wireless headset, turn the headset off.
  • To disconnect a wired controller or headset, unplug its cable from the console.
To learn more about connecting your wireless controller, please read the following Knowledge Base article: 906947 (http://support.microsoft.com/kb/906947/ ) How to connect an Xbox 360 Wireless Controller to an Xbox 360 console or computer If your controller is still not working, try the next solution. uparrow.gifBack to the top Solution 5: Replace your controllerIf your controller still does not work correctly, it might need to be replaced. Please contact Xbox support at the following address: http://www.xbox.com/support/contact (http://www.xbox.com/support/contact) uparrow.gifBack to the top Additional supportPlease visit the following Web site for information about how to contact Xbox support: http://www.xbox.com/support/contact (http://www.xbox.com/support/contact)
0helpful
1answer

My xbox wireless controller keeps turing off wheN CHARGED

it could be one of many things,
1)battery wont hold its charge
2)if the bottom corners of the battery pack holder are cracked it will keep disconnecting
3)could be controller.
0helpful
1answer

X-box 360 controller will not switch on

Sometimes you have to beware of unknown batteries, because some companies that make the batteries are fake... However, look below for some of my FAQs (Frequently Asked Questions)

1. My battery pack won't does not work, and/or it will not turn on...

First, make sure that you have the right batteries that are known like Duracell. Next, DO NOT plug in the charger into your controller when you have AA batteries in your battery pack. Then, make sure that you press and hold the sync button of your Xbox 360 console, and your controller.

2. My wireless controller automatically turns off during gameplay...

First, make sure that you turn off the vibration of your controller, because the vibration takes away your controller's energy, and the lease power your controller will have. Next, please read the Frequently Asked Questions guide for wireless controllers, because there are some important steps about the wireless controllers. They usually have the problem with charging and changing AA batteries.

I hope that it was helpful, and if you have more questions, then you contact me at my gamertag, NussKarte. Good Luck! ;-)
9helpful
4answers

My Xbox 360 wireless controller battery pack broke!

Well as you probably know all there is to a rechargable battery pack from xbox is 2 generic batteries that connect to the plate that connects to your controller. I recently took mine apart to try and fix it because it was not working at all. If you still have the original battery case that takes the AA batteries i would go out and buy a rechargable battery base and charge the cheap *** batteries that xbox uses in their packs. Then use the batteries that came out of the pack and put them in the original harness. Or you could just use the ones you buy.
0helpful
1answer

TTTTTT__TTTTTT

I had one that did this exact same thing and it was a wireless one.
yours is wireless as well. from experience i purchased a charge pack
and every other time i switched battery packs it would work for a long while but eventually i just took it back to wal-mart and got another one free of charge just told them it was defective.
I would take it back and not deal with the trouble of wasting good batteries, and dont worry if your warante is no good just call Microsoft and send it to them they have no problem replacing stuff ive had my 360 replaced 3 times.
0helpful
1answer

Xbox 360 controller won't work with rechargable battery packs

Not sure how I fixed it but the controller seems to be working fine now.
110helpful
11answers

Xbox 360 wireless controller

You must sync the 360 with your controller. Turn on your 360 and your controller. Push the little black button on the front of your console, then hold the little tiny button on the top of your controller for a few seconds. This should sync them.
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