If you have a moment I could really use some advice.
It is an extremely old copier and the "empty waste toner" message has been coming on for a few months now. If I open the front door and close it again the message goes away. But....it is a bit time consuming.
Do you happen to know how to empty the waste toner for this machine?
It also makes greyish black thick lines on the pages, would that be related to the waste toner cartridge being full?
Thank you so much for you time. I really appreciate it!
The waste toner is collected inside the drum cartridge. It can be emptied by removing the drum cartridge assy and opening the opaque window and emptying into a large bag. The lines on your copies are probably a symptom of the drum being worn out, so replacement is probably a better option. The drum is good for 60,000 copies.
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Wear breathing protection as there will be toner dust in the air.
Place flat in a work area and remove the 6 screws retaining the black box cover and carefully remove cover with box still flat on the work area. Be careful, the box is full of waste toner powder.
Dispose of the waste toner by tipping into waste container, being careful not to inhale the powder. Use a blower or vacuum to remove final traces of waste toner from the box and clean all surfaces with a clean cloth.
Place the box flat on the bench and inspect the clear sight-glass at the front. Inside will be a black flag which should be down on the bottom of the sight glass. If not, there is still waste toner in the front of the box which needs to be shaken or blown out.
Replace the cover and 6 screws and replace the waste toner box in the printer.
If error message still says replace waste toner box, then you need to check the sight glass again. The flag must be horizontal at the bottom of the glass or it is not completely empty.
The is no waste container on Phaser 6500. There is a "waste collection box" in every toner cartridge and the waste toner is discarded along with the empty cartridge. The is also a waste toner reservoir on the transfer belt and this one will be replaced along with the transfer belt.
If there is an error message saying, for example, "Waste Full Cyan Cartridge", it means the waste toner counter reached the replacement value for that color and you have to replace the corresponding cartridge. But the waste collection box is not really full.
Let the front of the canon copier/image runner iR 3300 as a referrence, waste toner bottle is located under neath the small cover of size 15 cmsX 30 cms and this small cover is located at the extremely lower left corner of the copier/image runner iR3300.This small cover will fixed with one and only one screw at the upper/top right corner of the small cover. Un screw this small cover and remove the small cover along with the attached screw and kept aside. Under neath this small cover there will be a big plastic bottle which is called as the waste toner collection bottle. The capacity of this bottle may be 11/2 kgs to 2 kgs. When this waste toner bottle was filled up , a message will be appeared on the screen that ' replace the waste toner collection bottle'. Even after the this message the copier/image runner may work properly. If the message of error code E000019-0000 appeared on the screen this waste toner bottle may be filled completly. Then the coper will stops to work. Then gently remove this waste toner collection bottle slowly and empty the waste toner bottle which was filled up with waste toner within the plastic bag. Wash this waste toner bottle with soft water 2 or 3 times and there after with soft detergent washing powder , so that no stains of waste toner or any type of stains may be completly removed. Please don't try to remove the water particles with cloth or any thing Or don't try to remove the water particles with Hot hair dryer. After washing the waste toner bottle , dry this with the air coming from cealing fan or with cold hair dryer. After the waste toner bottle was completly dried withj the cold air replace the this bottle in the original place. Before replacing the waste toner bottle in its original position clean the place of waste toner base / holder -up , down, left & right with the clean and soft cloth which is under neath the small cover. Hurray ! your problem will be solved completly without any expenditure but you may expected to take time with patience.
Did you replace the waste (used) toner cartridge or the empty toner cartridge? These copiers have 2 "cartridges" .... one is waste (used) toner, the other is "new" toner for copying / printing etc. Some newer copiers have All in One units....Drum, New Toner, Waste (used) Toner. If you replaced the Waste Toner container (or dumped it) that should reset the code or error message.
You open the front cover, there you can see the plastic bag. on the side of the cover you can see the intruction regarding the removing and refixing. actually it will be in white like colour and having a black bottle cap.
And also after you taken the waste toner catridge. you can see one sensor below a pipe like that which is projecting from the drum unit , it is the waste toner path. Inside this the waste toner auger will be there. you just clean the sensor because you may also get the waste toner error by the sensor.
1. sensor below the auger after the waste toner catridge.
2. waste toner catridge outside and inside. dispouse the toner and also clean the otside part will cloth , beause some projections some holes like that will be there. i told na that sensor will be passing the signals through this waste toner catridge projection. If any toner in that projection then also the same. Be causreful while you are disposing the toner. You may intake and also your properties may be having the black coating like that.
The copier has an "eye" that detects when the waste toner bottle is full. If you dump it and reuse it, the residue can build up and cause the machine to "think" the bottle is still full. I experienced the same problem. If you re-use an old bottle, after emptying, rinse our any remaining residue and dry the bottle out. Your copier should then notice the bottle being empty.
The wate motor transfers (you guess it) waste toner to the waste toner bottle. If the bottle fills up, the motor cannot transfer more waste to it. This is rare, for the printer should ask for a new waste toner bottle when the previous one fills. However,it happens frequently when users try to empty and clean the bottle instead of replacing it.
If a new waste toner bottle is in place, then the printer needs a new motor, which can only be purchased through an Authorized Service Center.