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Posted on Jul 17, 2008
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Microwave oven, ge profile model #pvm1870 the light stays on when the door is closed. microwave makes a noise while the light stays on. slight pressure to the door turns the light off.

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William Miller

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  • GE Master 9,179 Answers
  • Posted on Jul 20, 2008
William Miller
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This is usually caused by either a bad door switch, a loose door switch mount, or bad door hinge alignment.

Even though a door switch clicks, it may still be bad inside. Its continuity must be checked.

Door switch or mount trouble can be caused by slamming the door or by opening the door while it's cooking without hitting the Stop pad first.

There are plastic mounts inside the microwave which hold the door switches and onto which the door latches lock when you close the door.

The screws on these mounts may be loose. If they get too loose, the switches will not be activated properly.

Sometimes it's a broken tab on the switch holder, allowing the switch to rotate just out of position. Other times, it's a broken tab on the switch holder, allowing the switch to rotate just out of position. This tab can be hard to see, since it is under the bottom edge of the switch.

One test that sometimes helps is to gently lift up on the door or handle as you try to start it. If it works or tries to work, then it's a door switch mount or door alignment issue.

If you or someone you know decide to look into it, we have critical information on safety, disassembly and door switches at our site, and our link is at our listing here on FixYa:.

You can find helpful exploded view diagrams and order parts by entering your full model number here.

There may also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting & testing.

We're happy to help you and we'd appreciate your thoughtful rating of our answer.

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This is usually caused by either a bad door switch or a loose door switch mount, which are pretty simple problems to fix.

Since it's less than one year old, it would be fully covered under warranty. I'd suggest contacting the manufacturer to get it fixed free.

You can find a GE-authorized servicer by calling GE Appliance Service at 1-800-848-7620 or here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
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