Question about U.S. Robotics US Robotics Sportster 56K V.90 External Modem (USR568603)

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We have a 3com office-connect external 56k modem, plus the internal modem that came with the computer. Internal modem dials internet service/email works fine. On the same line, the external modem calls a credit card service for authorizations. Suddenly, after years, the 3-com modem starts to act funny - not sensing dial tone, or dialing half the number then dropping, or dialing and dropping the line. When we moved the entire system to another home in another town, it worked fine. Is it possible that telephone line noise will effect this 3-com external more that the internal modem to the internet?

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Anonymous

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SOURCE: Modem not recognized

This could be one of many things, but my first suggestion is this.

Open up your Device Manager:

Right click My Computer and select Properties - click on the hardware tab - click the Device Manager button.

Inside your Device Manager check to see if your Modem has a yellow or red icon next to it...

If so open the properties for your modem and click on the resources tab. This page will tell you if the devices IRQ number is conflicting with any other devices.

If the IRQ number is the problem try changing it, then re-booting your computer.....

Posted on Feb 22, 2008

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Made unsuccessful attempts to connect to the Internet using the dial-up modem. The internal modem came installed on my original PC and is a Smart Link 56k Modem. What do I do?


Can we have more information about the problem you have when attempting to connect ? The error code and message would me very useful in your case.

For example :
1. If it says the modem is already in use, go to "Network connections" or "Network and sharing center" and delete all existing dial-up connections, then create a new one based on the settings your internet provider gave you.

2. It might be a problem with the login and password. Write both in Notepad on the computer, then copy and paste the information in the required fields in the connection window.

3. It might also be a problem on the telephone line. Try another computer with dial-up modem known to work properly. If the problem repeats on that computer, the problem is on the telephone line. You will need to contact your provider to fix the problem.

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If you need further help, reach me via phone at https://www.6ya.com/expert/joel_63c670a84e9f6a97

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And the OS support is no longer there for a machine this old; Win2K is pretty much the limit and that would probably run like a dog. And it isn't even supported by MS any longer.

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http://smartdownloads.net/download-25146.html

This is supposed to be the latest driver software for SmartLink modems for XP. (I know, if you can't get online, you can't get to the website to download! You probably have a friend or neighbor who can download it for you, then put it on a flash drive to transfer to your computer.)

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1 Answer

Modem not recognized


This could be one of many things, but my first suggestion is this.

Open up your Device Manager:

Right click My Computer and select Properties - click on the hardware tab - click the Device Manager button.

Inside your Device Manager check to see if your Modem has a yellow or red icon next to it...

If so open the properties for your modem and click on the resources tab. This page will tell you if the devices IRQ number is conflicting with any other devices.

If the IRQ number is the problem try changing it, then re-booting your computer.....

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