Question about Ricoh Aficio CL3500N Laser Printer

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Extra blank page on ricoch printer

How to solve the problem with extra blank page after each print?

Posted by duky79 on

  • 1 more comment 
  • duky79 Jul 24, 2008

    Dear helper:)

    It is printing from SAP, cover page, banner page, separator page all of them is turned of directly on printer and in SAP. I am printing from SAP where using AIX as spool server. So this can not help :(

  • duky79 Jul 24, 2008

    maybe is question which driver is good to use as device type in SAP for ricoch. The problem start when was changed printer from HP to ricoch. On aix is posible to install printer like PS, PCL, ASC printer which is the best way?

  • duky79 Jul 26, 2008

    thanks for help, I read about PCL vs PS printing for this printer problem was that one was working fine but there was big delay between sending request and print out.



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There could be a couple reasons...

  1. "Separator page" or "cover page" options could be enabled. The easiest way to find this option is to print a menu map from your machine. These are managed from the configuration page on the printer display
  2. Your printing from a terminal application, no fix...the terminal apps often send a (page break/ carriage return) at the end of jobs to make sure the page is printed and not held in queue.
  3. Check your settings in Office and print setup window - Word, Excel, etc. all have a "Seperator Page" and "Cover Page" options as well.
Hope this helps.

Posted on Jul 24, 2008

  • 1 more comment 
  • Anonymous Jul 24, 2008

    Yep, sounds like you have little or no control over how the jobs print. But that also means that initial wording of this ticket will probably not avail you a lot of help since it was files as a Ricoh printing issue. I would recommend you resubmit this ticket as a server application issue involving SAP and AIX as general printer support will not be a lot of help to you if printing directly does not cause the extra pages you see when printing from SAP.

    Have you tried to remove/reconfigure the print queue or to redefine it on your AIX box?

  • Anonymous Jul 25, 2008

    If you are not using the PCL driver, try that instead of using postscript. We are using SAP here and I have never been able to get PS to work with network print jobs. My understanding is that AIX does not configure well for postscript printing.

  • Anonymous Jul 25, 2008

    I'm not in anyway an expert in AIX, but if this has been at all helpful rank the response, and I'll keep trying to help you through your issues if I can.



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