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Posted on Jul 16, 2008
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Printer dfx8500 I keep on getting error code e6. the printer will start printing slower and then bring up error code then switch off. After about 1/2 hour switch on printer and no response. Have sent to Partserve about 6 times and they cannot find problem. this has been happening for about 1 year. printer was serviced 3 weeks ago. printer can be off for about 2 days and then i try to switch on and so it prints again until the next time it bring up the error code which can be a day or a month later please help thank tracey

2 Answers

Inky Fingers

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  • Posted on Jul 16, 2008
Inky Fingers
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The DFX-8500 uses a series of beeps to identify errors and error 6 relates to carriage load measurement. This error causes an auto power off after 12 seconds.

Parts that can effect this error are:
PW Sensor - defective
CR Motor - Defective
CR Encoder sensor - defective


Hope this helps

A

Anonymous

An E6 is a Fatal Error which is listed as a "Carriage Load Measurement Error" and usually means that the Paper Width Sensor is defective. The sensor that is mounted just to the left of the Printhead Assembly, is the Paper Width Sensor. You might want to remove it, clean it and blow it off with canned air, but its a good chance its going bad and will have to be replaced. For Exploded Diagrams of most Epson Dot-Matrix Printers and or possible parts ordering, by Compass Micro Inc, go to " http://www.compassmicro.com/parts_select.cfm ". You may need to try and locate an actual Service Manual on-line, to buy and download for reference in disassembly, troubleshooting and servicing. I have not checked, but you can normally find Service Manuals and or Service Adjustment Programs/Resets for most Epson Printers, from 2manuals.com, at http://www.2manuals.com/index.php?cPath=2_18 (most Service Manuals can usually be downloaded for around $10 /- ). A second source would be from http://www.sm.copyprofi.net/index.htm [check prices of available Service Manuals]...JUST TO LET YOU KNOW: If you turn the printer off while the LED is alternatly flashing an "E" and the error number, the printer will shut down normally and can be turned back-on immediatly. When a fatal error is being displayed, after 12 seconds the power will automatically shut off and the printer can not be turned back on for 5 minutes [after the printer shuts down automatically]. If you try to turn it back on, prior to the 5 minutes, it may add another 5 minutes to the printers internal clock. So to be sure, wait for over 5 minutes, before turning the Power Switch back on...Good Luck! Denny Conway

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Only in B) case you can enter into "service mode", in A) case or if have e.g. paper jam, or another error you CAN'T enter
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Anonymous see A) case: E5, E6 or E4 - it is cartridges error - to fix press the "stop\reset" button for 5-7 sec. and then release
it.
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Only in B) case you can enter into "service mode", in A) case or if have e.g. paper jam, or another error you CAN'T enter
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Try it

Anonymous see A) case: E5, E6 or E4 - it is cartridges error - to fix press the "stop\reset" button for 5-7 sec. and then release
it.


Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks
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A) E5, E6 or E4 - it is cartridges error - to fix press the "stop\reset" button for 5-7 sec. and then release
it.

B) E27 - it is code for reset absorber (EEPROM reset or Waste
ink counter reset) and follow the described below
procedure:

1) With the printer powered off but connected to a power source, press the Power button while pressing and holding
the Stop/ Reset button.
2) When the Power is lit, press the Stop/Reset button two times while pressing and holding the Power button.
3) When releasing the Power button and the Stop / Reset button (regardless of order), the printer will move into a
service mode. (Waiting for menu selection)
4) When the on/off lights in green, press the Stop/Reset button the specified number of time(s) according to the
function listed in the table below.(Each time the Stop/Reset button is pressed, the LED lights alternately in
orange and green, starting with orange.)note: press 4 times for waste ink counter reset.

The number of the Reset
button pressing
LED Function Remarks
0 time Green Power off

1 time Orange Service pattern print
2 times Green EEPROM print
3 times Orange EEPROM reset
4 times Green Waste ink counter reset

5) Turn off the printer.( it must be turn off)
then turn it on again.


Only in B) case you can enter into "service mode", in A) case or if have e.g. paper jam, or another error you CAN'T enter
the "service mode"
Try it

Anonymous see A) case: E5, E6 or E4 - it is cartridges error - to fix press the "stop\reset" button for 5-7 sec. and then release
it.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

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Hi there With most ( E ) errors

A) E5, E6 or E4 - it is cartridges error - to fix press the "stop\reset" button for 5-7 sec. and then release
it.

B) E27 - it is code for reset absorber (EEPROM reset or Waste
ink counter reset) and follow the described below
procedure:

1) With the printer powered off but connected to a power source, press the Power button while pressing and holding
the Stop/ Reset button.
2) When the Power is lit, press the Stop/Reset button two times while pressing and holding the Power button.
3) When releasing the Power button and the Stop / Reset button (regardless of order), the printer will move into a
service mode. (Waiting for menu selection)
4) When the on/off lights in green, press the Stop/Reset button the specified number of time(s) according to the
function listed in the table below.(Each time the Stop/Reset button is pressed, the LED lights alternately in
orange and green, starting with orange.)note: press 4 times for waste ink counter reset.

The number of the Reset
button pressing
LED Function Remarks
0 time Green Power off

1 time Orange Service pattern print
2 times Green EEPROM print
3 times Orange EEPROM reset
4 times Green Waste ink counter reset

5) Turn off the printer.( it must be turn off)
then turn it on again.


Only in B) case you can enter into "service mode", in A) case or if have e.g. paper jam, or another error you CAN'T enter
the "service mode"
Try it

Anonymous see A) case: E5, E6 or E4 - it is cartridges error - to fix press the "stop\reset" button for 5-7 sec. and then release
it.


Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks
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