Canon MP560 All-In-One InkJet Printer Logo

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Posted on Sep 11, 2017
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I'm getting the same Code5, 145,55 error when trying to scan a document using my laptop via WIFI. I tested this with another laptop via WIFI and it scans just fine as well as when connected via USB. I'm able to print any document from my laptop via WIFI and the copy function works just fine as well. I reloaded my drivers and that didn't fix the problem. Any ideas?

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Iulian Spuze

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  • Expert 81 Answers
  • Posted on Sep 11, 2017
Iulian Spuze
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Joined: Sep 08, 2017
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Yup. Remove the drivers for Canon. Shut off computer for 1 minute. Restart computer, reinstall drivers, check again.

5 Related Answers

Anonymous

  • 2 Answers
  • Posted on Jul 15, 2008

SOURCE: lexmark 4300

Are you on Vista or XP operating system ?

Lexmark web site has updated drivers for both.
I am using a p4350 on vista, I downloaded the vista driver from Lexmark, it works but Imaging studio doesn't seem to.
However use 'Paint' to scan and don't forget to select or make the P4300 the default printer.

Jim

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Anonymous

  • 2306 Answers
  • Posted on Jul 16, 2009

SOURCE: Canon MP480- 5011 - Printer Error Has Occurred After Scan/Prt

You need to carefully clean the encoder strip. It's the clear strip behind the carriage that runs all the way from right to left. A damp Q-tip should remove any grease or fingerprints.

Anonymous

  • 1 Answer
  • Posted on Sep 05, 2009

SOURCE: trying to scan, but keep getting error code

I finally got a solution to my problem, which is the same as this one. When trying to scan via USB, you have to make sure the unit is set to USB. On the top panel just above the LCD display, is 3 buttons, Copy, Fax, Scan. Hit the SCAN button, till the display says USB SCANNING. Then try to scan again. Good luck!!

dnewcombe1

Dana Newcombe

  • 1564 Answers
  • Posted on Sep 08, 2009

SOURCE: HP All-in-One Can't scan without printing

There is an OCR reader in the programs included with the install disk. This OCR will break down your entire document for editing. If you don't have the disk, it very simple to get all the software from the site.

Anonymous

  • 1 Answer
  • Posted on Oct 04, 2009

SOURCE: Canon pixma mp 190 won't scan / copy and printing works!

I also have a newly purchased MP 190 that prints but will not scan at all have also tried reinstalling software.

anyone help me?? :(

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Why won't my printer scan a document to my laptop?

Make sure the Lexmark OCR scan software is installed on your laptop. The software is available only on the installation disc that came with your printer. If you still haven't installed the software on your computer and you don't have the installation disc, please contact Lexmark Technical Support Center to request for one.
If you were able to scan documents before using your Lexmark printer, it could be just a slight communication issue. A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply disconnect the printer from your computer (if USB connected)> reboot your pc > unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer (if USB connected). Then try to print again once the computer fully recognizes the USB connection or when the WiFi light on the printer turns solid green (if WiFi connected.).

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Issue The error message 'An error occurred while communicating with scanning device' appears on the computer running Windows XP.This error occurs while using the HP scanning software. If the error message appears on the computer while scanning from a networked product, click here to troubleshoot scanner communication errors for the networked product (c00897542) (in English). This document does not cover the communication error message on networked products. Solution Beforeproceeding with the solutions in this document, use the product to makea copy in order to make sure that the hardware is functioning correctly. Ifthe copy function does not work, this document will not help resolvethe issue. Search the HP Web site for a document covering the errormessage that appears on the computer while copying. Ifthe copy function works, try each of the following solutions in theorder presented. After completing the steps for each solution, test theproduct. If the product still does not work, then proceed to the nextsolution.
NOTE: Someof the following solutions require that the computer be restarted.Consider printing this page or creating a bookmark to it, so that itcan be referenced after restarting the computer. Solution one: Restart the All-in-One and the computer Follow these steps to restart the product and the computer.
NOTE: Make sure that the product is connected directly to an electrical outlet and not through a surge protector or power strip.
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  2. Press the power button (c01453128.gif) to turn off the product.
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  4. Restart the computer.
  5. Press the power button (c01453128.gif) to turn the product back on.
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  • If these steps resolved the issue, you do not need to continue troubleshooting.
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Make sure the Lexmark OCR scan software is installed on your laptop. The software is available only on the installation disc that came with your printer. If you still haven't installed the software on your computer and you don't have the installation disc, please contact Lexmark Technical Support Center to request for one.
If you were able to scan documents before using your Lexmark printer, it could be just a slight communication issue. A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply disconnect the printer from your computer (if USB connected)> reboot your pc > unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer (if USB connected). Then try to print again once the computer fully recognizes the USB connection or when the WiFi light on the printer turns solid green (if WiFi connected.).
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