Question about Brother HL-2040 Laser Printer

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My printer says it is offline but the status monitor at the bottom of the screen says its ready... but will not print.. whats going on?

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Anonymous

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I've been suffering the same problem, but I think I havefound a solution. I have a MFC9320CW. It was showing 'ready' on the computer,but 'offline' on the Status Monitor.

My printer is set up to go to sleep after 5mins. I thought this was a problem,as initially it looked like it was in a coma, but it turns out it's ok.

I installed the software on my desktop (windows7) and after a bit of time thestatus monitor turned from offline to sleep. From here you can go into the(CC3) ControlCentre3 ->Device settings -> Remote setup and enter thepassword = access. Please note if the status monitor is showing offline youwill get an error message. A new window opens up. I went down to -> WLAN-> TCP/IP and then I changed the IP address, subnet mask and IP gatewaysettings, I also changed IPv6 to enabled. I applied these settings and then theprinter appeared to work as I expected it to.

I got the IP address etc from the printout I got when I initially set up theprinter.

I've been able to scan through the CC3 at my desktop; from the printer and thescan has gone to the desktop; and also from Adobe Acrobat8 at my desktop. I then set up a laptop (vista), first off I uninstalled allthe Brother software I had put on it as I'd managed to put the software onseveral times. When I installed the new software I chose the option MFL-Prowithout paperport11. When the status monitor opened and it was in the sleepmode I went to the CC3 -> Device settings -> WLAN and found all thesettings had been adjusted to those I had set for the printer at the desktop. I've now gone through installing it on a second laptop (XP).Again uninstalled previous attempts, then reinstalled MFL-Pro without paperport11 and this too is now working. So, if need be uninstall then install the software again.When you get the status monitor showing sleep/ready go into the ControlCentre3,change the settings as above, then all should be well. Since changing these settings the status monitor hasn't yetgone back to offline. I'd struggled for days before I got it sorted; the onlinehelp hadn't been much help. I hope this helps.

Posted on Mar 27, 2011

  • Anonymous Mar 27, 2011

    Ok, great joy turned to sadness after about 3 hrs when the dreaded offline status appeared. Now can't change it. I figure I'm going to have to install it everytime I want to use it :(

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Step 1:
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