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Avaya Partner Phone System 518-457-701... I had a employee who left our company, unfortunately she didn't give us her voicemail password. How can I reset voice mail

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Carl Navarro

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All Parther voice mail or messaging systems have a master login and password. It usually is 99 or 999 and the password. From that mailbox, you can reset the extensions and administer the system. Your system admin guide for the particular messaging system will have complete instructions and the default password for the administer. If you've lost the "master" password, you'll need to contact your Avaya dealer who can reset it through Avaya.

Carl

Posted on Jan 20, 2011

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Are you looking to reset the System, Voicemail or extension password?

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Depending on the type of voicemail you have, you''ll have to login to the admin mailbox. That's done by pressing your voicemail key or intercom 777. If you have a Partnermail VS the admin mailbox is 99 with the default password of 1234. If you mave a Partner Messaging System the admin mailbox is 0 with a default password of 1234 or 123456. Once your into the admin mailbox press 9 for admin programming. ,(depending on version) press either 2 or 4 administer extensions, enter the mailbox number of the box you want to reset, press 3 to re initalize the password, hang up when done

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1 Answer

I need to reset a password from a previous employee on a Partner 18D.


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Feb 09, 2010 | Avaya Corded Phone avaparp18d

1 Answer

An employee just left I I have inherited their phone and extension. How do I access the voicemail system, to set up my voice mail on a partner 18 Avaya? Thanks!


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Jan 19, 2010 | Avaya Lucent Partner 616 Phone

1 Answer

Old Password???


Are you referring to the voicemail password?

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When you dial into voicemail, what does the lady say....

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Password locked


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When you log in to check your mail, it says:

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Partner 18D System - Voicemail


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Someone should have administrative rights to the voice mail. They can delete voice mail boxes and create new ones or maybe just change the password. If you do not have a phone system administrator, you would need to determine what voice mail system and what phone system you have. All the manuals are available at www.avaya.com

Most likely you have a Partner ACS system but there are different versions. You could also use these phones on a Magix system and other Partner systems.

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