Avaya Partner Phone System 518-457-701... I had a employee who left our company, unfortunately she didn't give us her voicemail password. How can I reset voice mail

Are you looking to reset the System, Voicemail or extension password?

Which voicemail system on the Partner do yuo have? Need that to give instructions.

Which voicemail system do you have? You will need to have the admin reset that mailboxes password, which requires that you get into the admin part of the voicemail system.

Depending on the type of voicemail you have, you''ll have to login to the admin mailbox. That's done by pressing your voicemail key or intercom 777. If you have a Partnermail VS the admin mailbox is 99 with the default password of 1234. If you mave a Partner Messaging System the admin mailbox is 0 with a default password of 1234 or 123456. Once your into the admin mailbox press 9 for admin programming. ,(depending on version) press either 2 or 4 administer extensions, enter the mailbox number of the box you want to reset, press 3 to re initalize the password, hang up when done

Which voicemail is it?
If you log into voicemail, it will tell you...."Welcome to Partner...."

When you get that figured out, let us know.

You need the admin password to reset the VM user mailbox. This is the Vm admin pass code, If this has been changed you are out of luck. I can reset the pass code for 25.00 remotely,

Are you referring to the voicemail password?

Which Partner Voicemail are you referring to?

When you dial into voicemail, what does the lady say....

What system is it?

Which voicemail do you have?

When you log in to check your mail, it says:

Welcome to Partner........

What is the rest.

Your telephone can be used on different Avaya phone systems and you can have different voice mail systems. They all program differently.

Someone should have administrative rights to the voice mail. They can delete voice mail boxes and create new ones or maybe just change the password. If you do not have a phone system administrator, you would need to determine what voice mail system and what phone system you have. All the manuals are available at www.avaya.com

Most likely you have a Partner ACS system but there are different versions. You could also use these phones on a Magix system and other Partner systems.