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Posted on Jan 19, 2011
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Norstar Rd. 1987 Cannot figure out how to unlock my mbox. Please help

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george peters

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  • NorStar Master 860 Answers
  • Posted on Jan 20, 2011
george peters
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To reset your voice mail password,on press feature 983 the screen should say log:
enter 1020000 (default password) if you have a 3 digit intercom number, 120000 if you have a 2 digit intercom number
the display should say mbox, AA, and othr above the three soft keys
press the mbox soft key
the screen should say add, del, and chng above the soft keys
press the chng soft key
enter in the mailbox number you wish to reset the password on
press ok
the screen should say reset and next above the soft keys
press the reset soft key
press the Rls key
your password should be reset to 0000

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Related Questions:

1helpful
1answer

I have a norstar M7310 and have forgotten my vocemail password, leaving me unable to retrieve my messages ... Help !!
To reset your voice mail password,on press feature 983 the screen should say log:
enter 1020000 (default password) if you have a 3 digit intercom number, 120000 if you have a 2 digit intercom number
the display should say mbox, AA, and othr above the three soft keys
press the mbox soft key
the screen should say add, del, and chng above the soft keys
press the chng soft key
enter in the mailbox number you wish to reset the password on
press ok
the screen should say reset and next above the soft keys
press the reset soft key
press the Rls key
your password should be reset to 0000
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Oct 29, 2010 • NorStar Meridian M7310 Phone
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Auto attendent voicemail locked
Go to this phone press feature 983 this takes you to admin change mail box .The general mbox is 100 this is the mbox you want to change
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Password issues
To reset a subscriber mailbox press feature 983, enter in log (default 1020000), on the 3 soft keys bolow the the screen press mbox,chng, enter extension number of the locked mailbox, press reset at the reset password prompt.press rls key
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Oct 09, 2009 • Platinum Norstar T7208 Telephone
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PHONE LOCKED ON T7316E
To reset a subscriber mailbox press feature 983, enter in log (default 1020000), on the 3 soft keys bolow the the screen press mbox,chng, enter extension number of the locked mailbox, press reset at the reset password prompt.press rls key
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Sep 17, 2009 • NorStar T7316E Corded Phone
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Mbox Locked - Feature 981
Feature 985 is used for resetting the administrator password.To reset a subscriber mailbox press feature 983, enter in log (default 1020000), on the 3 soft keys bolow the the screen press mbox,chng, enter extension number of the locked mailbox, press reset at the reset password prompt.press rls key
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Sep 01, 2009 • NorStar T7316E Corded Phone
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We have Nortel T7316. I have been locked out of the voicemail admin. I have tried all passwords I can think of but cannot get in. Please help
How do I reset a password on a Norstar Voice Mail mailbox?
Press Feature 983.
Enter the System Coordinator's Mailbox number (default is 12, 102, 1002, depending on length of extension numbers) followed by Password (default 0000).
Press MBOX.
Press CHNG.
Enter the mailbox number that is giving you troubles.
Press RESET. The password has been reset to default (0000).
Good Luck.
Read full answer
Aug 26, 2009 • NorStar T7316E Corded Phone
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One of my co-workers mailbox is locked.
Delete the mailbox, once deleted, add the mailbox again.
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May 26, 2009 • NorStar M7324 Telephone
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Mailbox locked how to unlock it
First you will have to find out the extension number that is giving you issues.

How to Change a Mailbox Password
1. To access the voice mail system press "Feature".
2. Press "983".
3. When you see "Log:" enter "120000" for 2 digit extension numbers, enter "1020000" for 3 digit extension numbers.
4. Press "OK".
5. Press "MBOX".
6. Press "CHNG".
7. Enter the mailbox number you wish to reset.
8. Press "Reset".
9. Press "Rls" to exit (orange button to the right of the number buttons).

Default password is "0000".
Read full answer
Apr 20, 2009 • NorStar M7310 Phone
80helpful
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Nortel T7316E
To reset passwords for Feature 983 do the following

Press Feature 985
Press 9
Enter 73738767793
Press OK

Now go back to Feature 983
Enter 120000 for 2-digit extensions, 1020000 for 3-digit or 10020000 for 4-digit
Read full answer
Aug 21, 2007 • NorStar T7316E Corded Phone
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