This is kind of late but I have one here now and the same thing...only difference with mine is that the green ready light will not come on either. I managed to get mine to output fog. I had to remove the hose form the pump inlet and bleed it to get the air out of it. It is like syphoning liquid from one container to another so to speak....fill the container with liquid, fill up the hose with liquid so that there is no are trapped in the hose, attach the hose to the pump and then submerge the other end into the tank. Turn on the unit and let it heat up. it should work ok..unless you have a problem with the pump itself..
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