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It's important to find the model number to be able to find the correct manual. Below is a link to FAQ's about Taylor body fat scales.
If you do a google search for "taylor body fat scale" you will see a list of a few models. Examine each to see if one of them is the same as yours. Taylor USA FAQs Scales
Searches related to Taylor body fat scale model number location
Have you tried to email Taylor Customer Help and Support?
They are very useful. They can guide you through problems, provide you with instructions and might send the user manual via email.
I hope you get this fixed. Scales are very tricky!
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