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Re: Have a Xerox M20i Copier/Scanner/Fax. Display...
If you look under the scan assembly you will see a yellow or green tab which locks
the scan head. Try locking and unlocking it a few times then on the final unlock
reboot your printer.
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Most fax machines would have a resolution selector to vary clarity of transmitted documents. The same would also hold true for scanning jobs. I would discount the possibility of the power supply since everything works except for the quality of the copy/fax. If the printer still works OK (quality of print out) then it is the scanner's availability to copy that is the issue. With current prices of all in one printers (fax/scanner), purchase of a new unit might be more practical not only in terms of cost but in downtime.
Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.
LSU stands for Laser Scanner Unit. It comes up only if you are trying to access scanner services like scanning a document, using fax or simple scanning.
If it's coming continuously you might need to check connectors within the scanner. Best way is to call a technician from Xerox or take it to their store.
Look underneath the scanner assembly, you will see a green or orange tab,
this is the scan lock. Push it back and forth a few times, it may be stuck.
Then reboot your printer.
Hope this helps.
LSU stands for Laser Scanner Unit. Depending on the model this should come up only if the services used required scanning such as copy, fax sending, scanning.
nevertheless if this is a continuous message you might need to check the connectors within the scanner which I advise an field call.
There is a green switch located under the scanner area of the machine. You will also see a diagram of locked and unlocked padlocks. Just slide the switch to the unlocked position. Hope this helps.
Check if the transit lock may have engaged due to movement. These locks prevent the scanner from moving while moving the devices during shipping. They sometimes engage by themselves.
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