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It appears your clutch assembly has failed in this instance.
For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing. I recommend both sites because ...
FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.
PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information. RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.
If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell. In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.
Anything too complicated or beyond your scope should be handled by a professional.
If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.
Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question^%$#
Completely remove the dispenser unit. look inside the recess you have just taken the dispenser drawer from and look up. You will find this is covered in muck. Clean it with an old toothbrush or something but do not use too mush pressure. This should solve your problem. If not then you will need to replace the dispenser unit completely
if it has just been installed check that the water tap has been turned on and the hoses have not been bent or twisted if these are ok you may have to replace the solinde valve in you machine
Check the agitator(the big plastic piece in the center)you can remove the cap in the top and there will be a bolt that holds it on,remove the bolt and see if the plastic gears are worn out.
I had the same problem tonight!! I opened the filter at the front and found one of my baby sons socks and 81 cents! The machine is draining away perfectly now, but the floor got soaked when I opened it, so be prepared. Hope this helps...
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