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Posted on Jan 17, 2011
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I have Windows 7 and have installed the correct driver, but it still gives a message - can't find scanner. Have tried uninstalling and re-installing a few times. Also looked on Google - it seems many people have this problem - does anyone have a solution?

  • rebecca213 Jan 17, 2011

    Thanks drifter, it doesn't appear in my device manager - that means it hasn't installed correctly, right? Have tried the support download, but no joy either. Other suggestions welcome!

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Catalin Turcu

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  • Posted on Jan 17, 2011
Catalin Turcu
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If you ran the driver and it is installed ..check it on the device manager (right click on my computer ..properties/ hardware/ device manager ..and if the scanner appears in yellow you have to click right and update driver..It will run the add new hardware wizard and you will have to go along with it ..either let it make this manually ..it should find the driver you installed previously ..and install it ..or do this manually by choosing it from existing installed drivers..
There is always the possibility that the driver you have is not compatible ..so ..get on the support site and download the one for windows 7 from there or at least for the vista..

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  • Posted on Sep 29, 2013
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It doesn't work on Windows 7 - end of story. I have tried everything.
It worked on XP. Now I am running Windows 8 and surprisingly it runs.
Scans 55 - 60 items then malfunctions and I have to restart the program, but it is at least working.

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I get 2/3rds of the way into installing the software and driver with the set-up disc that came with the Epson V500 Scanner, then a Error Pop Up message appears saying the following. Could Not Copy...

Check that it is installing to the correct file. Normally C Drive "Program files" I would suggest you go to the control panel and locate and completely uninstall the Epson scanner program first. This will give you a clean install. Check that during the installation, the disc may ask where you want the program to be installed. If it has a suggestion, let it instal itself, where it thinks is best.
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After installing the drivers and software for my Canoscan 5600f then plugging in the scanner I get the following error message: "There was a problem installing this hardware. An error occurred...

Hello hayduke247
You must absolutely make sure you are using the correct driver for the correct device :
Windows Vista / 7 :
http://www.usa.canon.com/cusa/consumer/products/scanners/film_negative_scanners/canoscan_5600f#DriversAndSoftware
Other Windows versions :
http://software.canon-europe.com/products/0010652.asp
To correctly delete a program , use a specific tool rather than the windows deleting program : Download free RevoUninstaller from http://download.cnet.com/Revo-Uninstaller/3000-2096_4-10687648.html
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I have a Canon MP620 Wireless all in one printer - it is printing and copying fine, but whenever I try to scan, it aborts due to scanner driver. It was working perfectly until I installed Windows 7...

If you upgraded from Windows Vista to Windows 7 on the same computer, did you uninstall the MP620 drivers first? If not, the old driver files can be causing the problem.

To correct, go to this link, type "windows 7" in the search box in the center of the screen, and click on the Search button. Now click on the link "ERROR: Cannot communicate with printer after upgrading to Windows 7". You will have a step-by-step procedure for uninstalling the old files and downloading/installing the Windows 7 drivers (printer and scanner).
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Drivers for windows 7 ?

Hi There,
Firstly you need to check if the scanner is compatible with windows 7. If not try install drivers for vista. Vista has a built in feature that will ask you if the drivers installed correctly and if not install using correct settings,I think windows 7 has same feature. I cant be ertain that it will work but worth a try...Hope this helps...I also found this, so not sure it may help...
http://www.driverwizard.org/wizard/w/Windows%207/PC?gs_windows7broad_wiz&gclid=CPrm_qnElZ4CFU0B4wodQHtBpA


This is from Agfa website. They dont make these anymore nor will they be making drivers. Try download the xp driver and see what happens...

http://static.agfa.com/digicam_scanner_drivers/scanner/snapscan_1212u/index.html

Hope this helps...Please let me no....
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Scanner twain driver will not install

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Thanks You are success
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Reinstall problems

hi friend

1 u have plug ur sanner on a other port
2 do not power on ur scanner
3 put ur scanner driver cd in cd rom
4 start the instollation of scanner
5 in between installlation sadi u power on ur scanner then u have do power on ur scanner
6 then after scanner driver taken by during installation automatically
7 finiesh the installation

& try to scan
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