Brother MFC-9840CDW Laser Printer Logo
Posted on Jan 17, 2011
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How do I set up my MFC9840CDW printer on my mac? How do I find the correct IP address?

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  • Master 2,296 Answers
  • Posted on Jan 17, 2011
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IP address is assigned either by you manually into the printer or if it's set to Auto enabled by your router. If you connect your printer to PC via a USB cable, you don't need an IP address.

If your Brother machine was purchased Network Ready, then the IP address can be determined via the control panel of the Brother machine or by printing a Report Page which is called User Settings list or Network Configuration (Network Config) list. For more information on how to find the IP address on the control panel of the machine or print a Report Page, please refer to the User's Guide or Network User's Guide for your machine. The latest User's Guide or Network User's Guide is available in the Manuals section.

You can find all the information about setting up your Brother machine from the manufacturer's website: http://welcome.solutions.brother.com/bsc/public/us/us/en/faq/faq_list.html?reg=us&c=us&lang=en&prod=mfc9840cdw_all&Cat=102

Here is the link to the Network support page for your printer, from Brother website: http://welcome.solutions.brother.com/bsc/public/us/us/en/faq/faq_list.html?reg=us&c=us&lang=en&prod=mfc9840cdw_all&Cat=108

And here is the Troubleshooting of network issues for your printer:
http://welcome.solutions.brother.com/bsc/public/us/us/en/faq/faq_list.html?reg=us&c=us&lang=en&prod=mfc9840cdw_all&Cat=114

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Hi Lindsay. Was the fuji xerox printer plugged into the old modem by a blue ethernet cable ?
When you changed your modem it would have had a device inside it called a dhcp server that allocated the IP addresses to your computers automatically.
Now I suspect that the new modem has a device inside it called a DHCP server that is allocating a different range of IP addresses to your computers from waht it used to be.

Here comes the technical part
On the printer menu screen there should be a network setting option . Take a note of the IP address of the printer it will be 192.168.0.x or 10.0.0.x x being the unknown number. also take a note of the subnet mask . it will most likely be 255.255.255.0
next but I have no idea how to look that up on a MAC IOS system.
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you may be able to get your ISP to remotely set up your DHCP server in your router to work in the appropriate ip range to match your printer IP address and to avoid allocating the printers ip address to your computers. Then restart the computers to get new ip addresses.
If you tell them the printers IP address and Subnet mask they should be able to alter the modem's settings DHCP settings for you.

The other option is to get the DCHP IP address range of the modem and subnet mask and change the printers IP address setting and subnet mask to match the DHCP leases range by giving it a much higher number than the computers are most likely to be running on.
so if the range was 10.0.0.1 to 10.0.0.254 with subnet mask of 255.255.255.0 then the printer would be set to 10.0.0.254 and subnet mask 255.255.255.0 The first three left numbers must match they are known as the network component of the ip address 10.0.0.0 or it may be 192.168.0.0 the zero end number is the network address so you can't allocate it to a device. 192.168.0.1 or 10.0.0.1 is usually the modem address.
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Set up a Wireless printer on your Router for use with a wired PC

First install the Wireless printer driver using the Wizard by connecting either the Ethernet cable to the router during the install process when asked this will set up your wireless laptop with the correct printer port based on the Wireless Node Name it will also use the printers inbuilt MAC address. This is standard install and will work for all your Wireless PC's however if you have a Wired (ethernet) PC connected to your Router this process will not work a wireless port will not work with a wired computer.

Follow my 3 steps below to set up standard IP ports for Wired PC's also connected to your Router.

STEP 1: Find your MAC address for the wireless printer (all types of Network Cards will have one so this is no different) this will either be found under the LCD control panel or may even be printer on the bottom of the printer or Print server if it is seperate set this MAC address with an IP address as a reservation in your admin panel of your router 192.168.0.10 in this example.

You can normally enter your Router this using 192.168.0.1 typed in your browser (not the search engine) as all routers are different check here for your make and model http://www.routerpasswords.com if you can't find the MAC address try using ipconfig /all from them command prompt it will be the physical address aka the MAC address

STEP 2:
Install the Printer as a USB printer port by connecting the USB cable to the PC you want the wired printer driver installed on when finished go to the printer driver properties for the driver you have just added, click the port tab and click add standard IP port as shown below, then disconnect the USB lead this is only required to make sure the correct inf file is used on the driver install and connect your Ethernet cable from you computers NIC to a spare RJ45 socket on the Router.

cbcad4f.jpg


STEP 3: To check that the Printer has the correct IP address then test using the tracert OR ping command for the IP address that you have reserved on your router, this is a necessary step otherwise when the lease expires it may take another IP address and your Printer driver will not work unless your printer has the reserved address, it will throw a printer error.

c:ping 192.168.0.10

74e72f6.jpg

(this example shows a Standard TCP/IP Port for a Brother DCP-340CW)

Also check in your routers admin panel to see if the Wireless Printer is set up with the correct IP and MAC address, if you still can't find it eliminate your known MAC addresses from all your network cards the one left will be your Printer Server NIC in your Wireless Printer.

If you have setup the incorrect IP and or MAC address you will get this window when you try to add the TCP/IP port

c631fa6.jpg

That's it try a test print and you will see it burst into life.... Happy Printing


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Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/andrew_7b5641a71b84cd85

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