Hello this is Nick Franta from DISH. There are a couple of codes you can try. The following link will provide the available codes we have. You would need to hold the SAT button down until the top 4 buttons light up, enter the code, then #. The SAT button should flash 3 times when the code is successful.
http://tech.dishnetwork.com/departmental_content/techportal/content/tech/remotes/TechRemo5.3Code.shtml
Let us know if you need further assistance!
Trying to get a converter box apex dt250a for my direct tv control
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