Maytag Neptune MAH5500B Front Load Washer Logo
Posted on Jan 16, 2011
Answered by a Fixya Expert

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How do I clean the mold smell from a front load neptune HE washer

1 Answer

Anonymous

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  • Master 1,998 Answers
  • Posted on Jan 16, 2011
Anonymous
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Joined: Feb 25, 2010
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Some people use vinegar and water and run a hot wash with the unit empty i have found that when cleaning out any smell in a washer whether it be stagnant water smells or mold the one thing that works the best is a product they sell at home depot called AFFRESH it comes in two types one for the front load washer and another for dishwashers simply just add one tablet to your hottest wash without any clothes for heavy mold sometimes il run it twice with two tablets separately it sells for about 8.99 per package and is a life saver of all front loaders if you have any further questions message me back and please remember to rank how this opinion has helped in your appliance situation this way I can keep helping people who have similar situations with there appliances Thanks again Rick

3 Related Answers

Anonymous

  • 4090 Answers
  • Posted on Aug 20, 2009

SOURCE: cleaning a front load washer for mold and mmildew

What's the question?

Use a mild bleach
heres the solution from washing machine manuals, dont know why fuses and powerre included in this...
odor in washer
• Water supply taps are not
open fully.
• Water line hoses are kinked,
pinched, or bent.
• Water inlet filters are clogged.
• Water pressure to tap or
house is too low.
• Power cord is not properly
plugged in.
• House fuse is blown, circuit
breaker has tripped, or power
outage has occurred.
• The door is not closed
properly.
• Incorrect or too much
detergent has been used.
• Inside of tub not cleaned
properly.
• Make sure that the water taps are open fully.
• Make sure the hoses are not kinked or pinched. Be
careful when moving the washer.
• Clean the inlet filters. See the Care and Cleaning
section.
• Check another faucet in the house to make sure that
household water pressure is adequate.
• Make sure that the plug is plugged securely into a
grounded, 3-prong, 120-VAC, 60-Hz. outlet.
• Reset circuit breaker or replace fuse. Do not increase
fuse capacity. If the problem is a circuit overload,
have it corrected by a qualified electrician.
• Make sure that the door is closed properly and press
the START/PAUSE button. After starting a cycle, it
may take a few moments before the drum begins to
turn or spin. The washer will not spin unless the door
is locked (DOOR LOCK will appear in the display).
• If the door is closed and locked and the open door
error message is displayed, call for service.
• Use only HE (High-Efficiency) detergent in accordance with the
manufacturer’s instructions.
• Run the TUB CLEAN cycle regularly. Be sure to wipe around and
under the door seal frequently.
• Clean around door seal/glass to prevent odor or mildew:
1. wipe dry the door seal/glass and the door opening area
2. wipe around the inner drum/door seal and the lower door seal

Ad

Anonymous

  • 1752 Answers
  • Posted on Oct 15, 2009

SOURCE: Mold

Wipe it down with little X14 .

Anonymous

  • 1 Answer
  • Posted on Aug 16, 2010

SOURCE: RUBBER LINER COLLECTING MOLD

I have been struggling with the same issue for a long time. Regular bleach and mold-killing products did not work. But I just tried Clorox "Washing Machine Cleaner" and was amazed. I scraped off the loose mold from the rubber gasket and then painted on the product, which is thicker than bleach. After about 20 min. I scrubbed it down with water and painted a second coat on the tough areas. No more mold. I also ran some through the machine per the instructions for good measure and ran another rinse cycle. I am in no way connected to Clorox, but I am so happy to be rid of this problem. Good luck. <!-- from fixya rte -->

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1answer

Is there any kind of recall on a Maytay front loading washer, model #MAH6500AWW? I am having problems with mildew in the rubber part and terrible smelling water in the bottom.

The cleaning process for your Maytag Neptune front-loading washer, for example, requires some time and patience. Over time, your washing machine will need to be cleaned. It can develop offensive odors through multiple wash cycles. This makes the washing machine less effective at cleaning the clothes you put into it. Maytag offers some sound advice for cleaning your front-loading washing machine.
  • Pour 2/3 cup of liquid chlorine bleach into the bleach compartment of the dispenser drawer of your Maytag Neptune front-loading washer.

  • 2

    Run your Maytag Neptune front-loading washer on the "Clean Washer" setting. Press "Start" to start the cycle.

  • 3

    Leave the door open once the cycle is complete to allow the inside of your Maytag Neptune front-loading washer to ventilate and air dry.

  • 4

    Look closely at the gray seal of the Maytag Neptune front-loading washer's door opening. This seal can have a buildup of debris or detergent residue.

  • 5

    Spray the seal with an all-purpose appliance cleaner and scrub away any debris or residue with a cloth or scrubbing pad. Dry with a clean cloth.

  • 6

    Remove the soap dispenser drawer. Press the release lever and lift it out to clean.

  • 7

    Take out the inserts and rinse them and the drawer thoroughly.

  • 8

    Wash with a mild soap and cloth to remove any residue. Dry thoroughly before replacing.


  • ALWAYS LEAVE THE DOOR OPEN WHEN NOT IN USE! This prevents the mold and mildew from forming once you get it cleaned.
    13helpful
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    RUBBER LINER COLLECTING MOLD

    I have been struggling with the same issue for a long time. Regular bleach and mold-killing products did not work. But I just tried Clorox "Washing Machine Cleaner" and was amazed. I scraped off the loose mold from the rubber gasket and then painted on the product, which is thicker than bleach. After about 20 min. I scrubbed it down with water and painted a second coat on the tough areas. No more mold. I also ran some through the machine per the instructions for good measure and ran another rinse cycle. I am in no way connected to Clorox, but I am so happy to be rid of this problem. Good luck. <!-- from fixya rte -->
    3helpful
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    The washer bucket has developed a black mold & smells.can I fix?

    first you have to wash the mold away the next solution is to go to home depot and pick up a product called affresh it cleans out the inside of your washer this is a once every 1-3 months product that will also prolong the life of your washer and all front loaders ive also found that this works great in top loaders as well
    1helpful
    1answer

    How do I get rid of the black mold on the door gasket?

    If you take a bit of tilex mold/mildew spray and a rag, you should be able to remove it all.
    Also , look down at the bottom of the front "gutter" just in front of the tub. There is a series of drain holes and clothes lint can build up a bit in here. take a towel and wipe the holes really clean . This will help keep the water draining out of the front and keep the moldy smell to a minimum.
    One last thing, I've found with my front loader, that if I keep my wash loads to a medium full size instead of completely jammed full load size, the drain/mold issue is almost non-existent.
    Hope this clean it all up for you!
    1helpful
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    Smells like mold or mildew

    Wash an empty load with bleach. This may wash out mold or mildew stuck in the water lines and pump. If it seems to help, do it again.
    This is for internal issues.
    If the problem is external, the machine may just need a good cleaning.

    0helpful
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    My neptune washer has water in the tub after it

    You'll need to clean the strainer. It is located between the drum and the pump. and is connected to the drum with a rubber hose.
    Best regards, --W/D--
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    Maytag Neptune MAH 5500B smelled bad, got a skin infection from braw washed in it cleaned with dish washer soap smelled better, afraid of a staph infection. I bought it used, I should have known as they...

    Make sure it isn't toxic mold. Neptunes are prone to mold. Maybe try to get a sample of the water in it when you run to take and have tested. Also, look closely at the gaskets and brush around the drum, they may have mold on them, like mine do.
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    Front loading Maytag Neptune doesnt drain all water

    the washer has a low level of water in it at all times. it will never completely drain out unless you pump it. this is one of the reasons there is such a smell with these washers, i use vinegar in rinse cycle and i use bleach once sometimes twice a month to keep mold and mildew smell away.
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    Mold and smell

    This is a problem common to many front load washers. Besides being very important to wile the the rubber boot down thoroughly there are a couple of products that claim to get rid of the mold and smell. I, myself, have ***** tried these but you might want to give it a shot. One of them is called Purewasher and is offered on the site www.smellywasher.com. Some time ago Maytag came out with a Mildew/Odor kit that they may still provede. again, I don't know for sure how well it works but it too may be worth trying
    Not finding what you are looking for?

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