Swingline Optima Grip electric stapler will staple correctly once, then will not staple. I must eject staple tray using the button on the back & push the tray back in. I'm having to do this after just about EVERY staple. I use Swingline Optima "jam-free" staples, and the stapler is ~6 months old. Any advice?

https://www.mybinding.com/media/manuals/swingline-assorted-breeze-automatic-staplers-42131-manual.pdf

https://www.youtube.com/watch?app=desktop&v=QkkQH8vY9zM

It doesn't open at the top, the staple magazine ejects from the front!


How do you load staples in a Swingline Optima 20?

https://www.manuals.ca/swingline/optima-20/manual

0:24
1:25 Simply press the button on the back of the stapler. And the magazine ejects from the front to load additional staples.

Here are the steps to reassemble an Optima 8784x Swingline stapler:

1. Gather all the loose parts: the stapler body, the top cover, the magazine tray, the stapler head, the spring, and the pusher rod.
2. Insert the spring into the stapler body.
3. Slide the magazine tray over the spring until it clicks into place.
4. Place the pusher rod over the spring and insert it into the magazine tray.
5. Slide the stapler head over the pusher rod and press down until it clicks into place.
6. Place the top cover over the stapler body and snap it into place.
7. Test the stapler by loading a strip of staples into the magazine tray and squeezing the handle.

Your Optima 8784x Swingline stapler should now be reassembled and ready to use.

Here is the manual.

https://www.manuals.ca/rexel/optima-70/manual

and a link to Swingline for repair under warranty.

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It has a 7 year warranty. I would send it in anyway.

• Limited 7 year warranty & 100% Performance Guarantee

https://www.swingline.com/return-policy/

Looking at the image, I would guess that there are screws under the feet.

https://www.swingline.com/p/staplers/electric-staplers/optima-45-electric-stapler-value-pack-45-sheet-stapler-staples-staple-remover-s7048209b/

..

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Sometimes the rectangular insert where the staples sit on, gets dislodged. On the underside of channel insert is a spring and when correctly seated is in between the tabs of the bottom piece. If the insert isn't in between the tabs, it sits too high and makes it difficult to open and close the staple tray. The staples will jam.

Did you use Optima brand staples? If not, the stapler will not work correctly. You must use their brand of staples or it will continue jamming, and giving you problems. The staples typically found right next to the Optima staplers in the office supply stores. They come in a rectangular metal box and are labeled Optima staples.

The Optima line of staplers do not work without jamming continuously unless you use the Optima brand staples. They can be found in the store next to the Optima staplers in a rectangular silver box, and will solve you problem instantly. There is no other brand of staple that will work in this line (I tried numerous), but once you purchase the Optima staples, problem solved, and you'll love it!

There is something jammed at the head of the stapler. Unjam.