Question about SanDisk Sansa e250 MP3 Player

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How do I get my mpp3 Sylvania mp3 player to unfreeze?

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You will Have to press and hold the power button for some seconds. Then You release it when it turns off. Power it on and it will not freeze again, or you can connect it to the computer, copy and save/back up your songs, then you scan it for any virus and trash any virus you find on it, then you restore your music back onto it and power it on. This time it will not freeze again. make sure your music files are not too large. If not it might freeze again. And always scan it for viruses whenever you connect it to the computer.hope this information helped.

Posted on Jan 15, 2011

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Posted on Jan 02, 2017

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1 Answer

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Let the battery go dead and then recharge and restart. Or if you have one with two buttons try holding them down at the same time. It may reset it but shouldn't delete anything. It would be the same as using the power button on a desktop rather than turning it off through the control panel. Hope this helps:)

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Install the Windows driver included in the product package before connecting your Sylvania MP3 player. Insert the included driver CD into your CD-ROM drive and run the setup file if it does not load automatically. This driver makes sure your computer can recognize and operate the Sylvania MP3 player.
  • 2 Insert one end of the USB cable into the USB port on the Sylvania MP3 player.
  • 3 Insert the other end of the same USB cable into the USB port on the computer.
  • 4 Wait for the computer to recognize the Sylvania MP3 player as a connected device. Open your file manager or browser to locate the Sylvania MP3 player as a drive or connected device if your computer does not prompt you automatically.
  • 5 Open the file folder containing the MP3 or WMA digital music files you wish to download to your Sylvania MP3 player.
  • 6 Drag and drop the file or folder icons of your desired digital music onto the Sylvania MP3 player device icon. Drag and drop the digital music into open folders within the Sylvania MP3 player device icon as well.
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