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Hi, You have can try to call Goodman directly and see if they have someone else that they can send to take care of the warranty problem... ultimately the warranty IS Goodman's not the contractor...
I don't think this problem (btw I agree 'from a far distance' with the Hvac guy) is inherant to Goodman, after all the compressor (that is in the unit) is one that if found in other brands too.
Of course the compressor is under warranty so there's no charge for it - but - $800 to change out the compressor (and that's the proper fix) is a 'bit' high - you possibly could save a few bucks by getting some other estimates.
Without being there to see it and have only your description in front of me, it sounds like the fan blade could be out of balance.......but it sounds more like a loose fan blade hub. Most Goodman units offer a minimum 5 year parts warranty. The Labor warranty is questionable, but the installing contractor or the Goodman Distributor should be able to give you that information. Of course this would cover manufacturer problems and not physical damage. As far as a history of this problem with Goodman..........I've seen it with every brand. If there is a problem getting it under warranty, you might be able to purchase the blade yourself. Before replacing the fan blade, I recommend disconnecting the motor wires from the contactor, tape off the ends and remember exactly where they were attached.....then start the unit to see if the noise is still evident, if so, it's probably your compressor. I recommend a certified repairman....not the one that quoted you $800.00. If you hear only the compressor start up and not the loud noise you are discribing, then try replacing the blade first.
I hope you find this information to be very helpful to you. :-)
First of all is this unit a heat pump i'm not up on goodman model #'s if it is a heat pump reversing valves do go not a real common problem 1000.00 is excessive i would be inclined to get a 2nd opinion. plastic over the sand could create a condensation mold problem. Good luck. Tom
Contact GMC in Houston Texas. The have an 800 number. You will have to have the model and seril number if this is still shown in date for their warranty then you'll just have freight to pay. Otherwise you'll need a copy of your check or statement or reciept where you bought it witth the dealer or place you bought it. The SN and MN are all the factory will have to verify when made.If it sat in someones warehouse 2 or 4 years you'll need your proof of purchase to make it go 10 years from purchase.
If this helps PLEASE GRADE NE ACCORDINGLY. If You need more info I need more info. THANKS AND GOOD LUCK!!
I would insist that Sears either have a Senior tech come out and fix it or return it to the state it was prior to them touching. Then call some one else. Have them involve the Goodman rep in your area.
Sound like the outside unit is going to ground or the unit is over amping. Take and shut off the power to the unit and check all of the electrical connection for tightness. Don't forget to check the disconnect wires too since you shut it off at the breaker box. If you have a meter check to see if it''s live before you work on it. If it's all tight then call back the person that did the previous repair and tell them that he obviously missed something and the you feel that it should be a warranty call.
you can install a straight cool t stat that heats with the backup heat strip only. you can cool with ac only but using the heat pump reverse cycle will be a cheaper sourse of heat.have a pro look at it and give you some options. technology is changing so fast the best decision might be a new systemwith a new 10 year parts and labor warranty.
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