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Posted on Apr 27, 2017
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Hi, i've had my vitamix 5000 about 6 yrs, bought in the states, now using in south africa on 240v. i first used a converter then realized that it worked fine on the local current, i just cannot use it on high. it's been working well for a few yrs, but the other day it suddenly spluttered and then tripped the house power. i waited to let it reset, but it still does the exact same thing: switches on, runs, but splutters, then when i turn it up, at some point it trips the power and i have to reset the electrical board. what do i do? i'm lost without my vitamix!

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Bill Boyd

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  • Vitamix Master 53,816 Answers
  • Posted on Apr 27, 2017
Bill Boyd
Vitamix Master
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Joined: Jan 04, 2013
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Motor problem ( brushes worn out or armature damage)
junk it and get a new one as parts if available and repair costs will exceed the price of a new unit

5 Related Answers

michael_d793

  • 3 Answers
  • Posted on Apr 10, 2011

SOURCE: 8 yr old vitamix 5000

Get an estimate at a local small appliance repair shop,that's what I did,and saved myself a bundle.

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Anonymous

  • 352 Answers
  • Posted on Apr 17, 2011

SOURCE: I have a Vitamix Super

Hello.
There is a bearing that sometimes slips, causing the main shaft the "black thing" connect to, to drop, making the base of the black thing touch the housing of the motor base. This is caused when placing the container on the blender base, and the downward pressure on the shaft sometimes cause it to slip. A quick possible fix for this is to try and lift the shaft up without damaging the thread the black adapter connects to. lift the shaft with a pair of pliers approx 3-4mm, while lifting the shaft look to the base of shaft to see if you can see a bearing of clip moving with the shaft. (move the shaft up and down to see if anything attached to it is moving up and down) This needs to be pushed down while the shaft is pulled up. it can be done with a flat screwdriver or another pair of needle nose pliers. Be careful not to pull the shaft up to high or the container will not sit on the blender correctly.
You can lubricate the bearing also at the base of the shaft with a few drops of sewing machine oil.
Also if this bearing has worn too much moisture can get into the electrical motor itself, causing corrosion in the windings and bearings, eventually leading to a complete failure. Unfortunately this can not be reversed and would need to a replaced. The sign of white smoke is a sign of this, but is also caused by the plastic rubbing. It could be either.
I hope this helps you in time for Easter! Happy Holidays Regards GM

mc1bean

Mike Cairns

  • 3054 Answers
  • Posted on Oct 28, 2011

SOURCE: need vitamix super 5000 manual in order to use the

Hello, lawrence

I was trying to help you out here. Maybe this will help some? I was going backto some customers that asked questions in the recent past and even fartherback. It appeared that no one answeredsome of them, So, I thought I would take some of my personal time to see if Ican help. Even though this Informational site may not have your exact model orbrand, this site will help you a lot. Here is a site link about everything you want to know about blenders andpossibly yours, from
repair to trouble shooting it. http://home.howstuffworks.com/how-to-repair-small-appliances5.htm

Please if this helped you at all, if you can find the time and in your heart torate my help and some kind words written would be appreciated for my free help, I would appreciate it.

Here is also my direct link to my own pages of other areas of my expertise forother problems you might have in Automotive, Appliance, and Electronics. DropIn anytime for my help.

Thanks, Mike


http://beta.fixya.com/users/mc1bean

mc1bean

Mike Cairns

  • 3054 Answers
  • Posted on Oct 28, 2011

SOURCE: I have a VitaMix 5000

Hello, peter

I was trying to help you out here. Maybe this will help some? I was going backto some customers that asked questions in the recent past and even fartherback. It appeared that no one answeredsome of them, So, I thought I would take some of my personal time to see if Ican help. Even though this Informational site may not have your exact model orbrand, this site will help you a lot. Here is a site link about everything you want to know about blenders andpossibly yours, from
repair to trouble shooting it. http://home.howstuffworks.com/how-to-repair-small-appliances5.htm

Please if this helped you at all, if you can find the time and in your heart torate my help and some kind words written would be appreciated for my free help, I would appreciate it.

Here is also my direct link to my own pages of other areas of my expertise forother problems you might have in Automotive, Appliance, and Electronics. DropIn anytime for my help.

Thanks, Mike


http://beta.fixya.com/users/mc1bean

ccaatteess

Scott Cates

  • 10 Answers
  • Posted on Nov 19, 2011

SOURCE: my vitamixer's variable speed switch is stuck on

This problem sounds like failure of the Variable Speed Potentiometer component. Here is the most helpful Fixya article so far: http://www.fixya.com/support/t6032529-need_replace_speed_control
I have the same problem right now and don't want to pay ridiculously high prices for a small electronic component.
So far, this is as far as I've gotten in researching replacement parts:Vitamix Part #015955
Partstown sells #15955 for $23.39 on their website but I found out they charge $15 for shipping -- for a one-ounce piece of electronics. I won't pay to be ripped off on shipping so I won't buy one from Partstown until I've exhausted less-expensive suppliers. Here is the product at Partstown: http://www.partstown.com/vita_mix/vm15955

Another Fixya contributor, Robert Sadler, said he was going to try a generic potentiometer from Mouser.com. His descriptions are kind of vague for me. I'm not an electronics expert so I'm not very confident I can interperet his description:

"If you are comfortable with soldering, you can get a replacement part at Mouser.com. The pot is a 5k "slimline" made by Bourns, however looking inside the cover it looks like most pots would fit. I ordered one for a bit over $5 and will update when I get it with how it worked. You would just have to solder the existing wires to it." -Robert Sadler

I have no problem soldering the existing wires onto a new component but I don't really know what would be an appropriate potentiometer to buy as a replacement from an electronics supplier. In addition, Mouser's website seems to sell potentiometers only in bulk quantities of 5, 6, 12, or 45 items at a time. I just want one.

If anyone knows how to interpret Robert Sadler's comments, or has actually done this repair, please post below. I'm sure quite a few people would benefit from a high-quality repair at a low component cost.

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Check the hi low switch, it may be faulty.
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Manual-Cookbook -Getting Started $0.99 1 bid. Buying Info 4d 21h 52m ...
shopping.superpages.com/vitamix+5000~BEFID_96301 - 60k - Cached
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