At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
I think this is a strange error code.
Let me help youWhat is the last activity that you carried out on the machine ?
Did you try reseting the machine in service mode?
If not do the following
Press Additional function,2,8,Additional function
Use < or > keys to scroll & select CLEAR. Press OK
Use < or > keys to scroll & select ALL. Press OK.
Now switch off the machine & switch on.
Did this solve your problem.
Remove the back plate go to Main Board then go to JP1 remove the Black jumper, connect the power cord, will show message error data and press Green Button (the Big Green for actv the copy) after that the machine do a reset and will clear the error. Return the back plate and connect power again and will work back fine.
TO RESET THE COPIER (after getting an Error Code of E000): (Canon ImageCLASS D861)
1) Press the Additional Functions button a. It will blink green
2) Press the < # > button a. You will see the following: SERVICE MODE # 1 SSSW
3) Press the < + > or < ►> button until you see the following: SERVICE MODE # 7 PRINTER
4) Press the < Set > button a. You will see the following: # 7 PRINTER # 1 SSSW
5) Press the < + > or < ►> button until you see the following: # 7 PRINTER # 4 PRINTER RESET
6) Pres the < Set > button a. You will see the following: # 7 PRINTER < YES NO >
7) Press the < – > or < ◄ > button to choose YES: a. You will see the following: # 7 PRINTER # 5 MLT CLEANING
8) Unplug the printer and wait for 15 seconds. Then plug it back in.
Check the TONER Cartridge and Reinstall it CRU Fuse ErrorMeans : The toner cartridge is not installed correctly
You can set the machine to ignore the “[Toner Empty]” message and to continue printing incoming faxes.
Ignoring the Toner Empty Message
1 Press Menu until “Machine Setup” appears on the display. 2 Press the scroll button < or > until “Ignore Toner” appears on the bottom line and press Enter. 3 Press the Scroll button < or > to select “On” or “Off”. Select “On” to ignore the [Toner Empty] message. Select “Off” to stop printing incoming faxes when the message appears. This is the default setting. 4 Press Enter to save the selection. 5 To return to Standby mode, press Stop/Clear.
The CRU is a customer replaceable unit such as toner and drum. New ones have fuses that tell the machine that it's new. When they are installed for the first time, the fuse blows and resets the counter.
×