Question about HP PSC 1610 All-in-One Printer, Scanner, Copier
I had the same problem on mu HP 1200 series all in one printer; I have two of the same printers.
I couldn't believe that the ink cartridge was the problem because BOTH cartridges, black and color were fairly new and giving good copy results;
Finally after taking the printer apart, checking transformer and gears, and cleaning up the cartridge faces... STILL the same problem;
I replaced the both black AND color cartridge with a brand new one, and it worked perfectly.
So now I am stuck with 2 cartridges, half-used, that the printer will not accept.
Posted on Feb 20, 2011
1.
Make sure the printer is on.
2.
Open the printer cover. The print cartridge carrier moves and stops at the
loading position, unless the All-in-One is busy.
3.
Remove both cartridges from the carrier. Check the encoder strip (transparent strip behind the cartridge carrier) and make sure it is not unseated from its position.
4.
Close the printer cover.
5.
Unplug and re-plug the printer into the power outlet to reset it.
6.
When the printer turns on, check for any errors. If alignment error is displayed on the screen, please contact Lexmark Technical Support Center for additional assistance. If no error appears, reinsert one cartridge first.
7.
Close the printer cover and check for any errors.
8.
If no error appears, reinsert the other cartridge. Close the printer cover.
9.
Replace whichever cartridge is causing the error to appear with a new
cartridge. You can also try to
insert a different known working cartridge to determine if the other is faulty.
If problem continues,
please contact Lexmark Technical Support Center for additional assistance.
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