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The power switch will turn the power off and clear the buffer, then when you turn it on again, it resets to it normal settings. Check the links above for more specific troubleshooting.
This sounds like an issue with either the toner cartridge or the drum unit. Have either of these consumables been changed recently? This should help identify the likely cause.
If the drum has been changed recently I would recommend cleaning the corona wire. If however the toner has been changed there isn't masses I can recommend in terms of trouble shooting. it may however be worth running off 15-30 pages in the hope of pulling the toner through.
Failing this I would recommend calling Brother technical support in case the issue is hardware related and not the fault of a consumable.
When replacing the toner cartridge, you MUST install
a brand new, unused genuine Brother toner cartridge in order to reset
the toner status. Swapping toner cartridges from one machine to another
or installing a partially used toner cartridge may cause this problem.
Brother machines control their image quality for the most suitable print
quality by monitoring toner consumption. If you install a partially
used toner cartridge, your Brother machine is unable to recognize toner
consumption correctly which will cause this problem. Therefore, when you
replace the toner cartridge, please use a brand new toner cartridge,
not a partially used toner cartridge from another machine.
Yeah, right. This may not apply, but if you look at the cartridge from the top, on the right side there's a sensor that knows how much toner is in the cartridge. It's a little optical hole like about 1/4-3/8 inch. If you put a piece of black tape over the hole, the printer thinks the cartridge is new :-)
Description of Problem 100000013553
I just replaced the toner cartridge and the Toner LED is still on, or the status monitor continues to display the message "Toner Life End". What can I do?
Description of Solution 200000017394
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If the Toner LED is still on, or the status monitor continues to display the message "Toner Life End" after installing a new toner cartridge, verify you are using a genuine Brother toner cartridge.
The yield of the TN starter toner cartridge is approx. 1,000 pages. The yield of the TN330 toner cartridge is approx. 1,500 pages. The yield of the TN360 toner cartridge is approx. 2,600 pages. Approximate cartridge yield is declared in accordance with ISO/IEC 19752(Letter/A4).
Brother strongly recommends that customers use only genuine Brother drum units and/or toner cartridges. Each Brother laser printer is designed to work at pre-set temperatures that are matched exactly to each of our individual toner formulations. Each individual component is designed to work with the other to ensure quality and reliability. Using non-Brother supplies may affect the hardware performance, print quality and machine reliability. The Brother limited warranty does not apply to any problem that is caused by the use of third party drum units, toner cartridges or toner.
1. Verify you installed a NEW, out of the box, genuine Brother toner cartridge (TN360/TN330).
If a toner cartridge from another machine was installed (even if there?s still toner left in the used cartridge) or a starter toner cartridge (included with the purchase of a machine) was installed, the Toner LED will stay on and the message "Toner Life End" would continue to appear on the display.
2. Verify the toner cartridge is installed correctly by following the steps listed below:
a. Open the front cover by pulling the tabs on the left and right side of the printer towards you.
b. Lift the drum unit slightly and pull it out. Place the drum unit on a piece of disposable paper or cloth to avoid spilling and scattering the toner.
c. Remove the toner cartridge from the drum by holding down the lock lever (blue tab) on the left side of the drum unit and lift the toner out. Handle the toner cartridge carefully. If toner scatters on your hands or clothes, immediately wash it off with cold water.
d. Gently rock the toner cartridge from side to side five or six times to distribute the toner evenly inside the cartridge.
e. Place the toner cartridge into the drum (be sure it clicks into place).
f. Clean the primary corona wire inside the drum unit by gently sliding the blue tab on the top of the cartridge from right to left several times. Return the blue tab to the home position before reinstalling the drum unit assembly.
g. Reseat the drum unit into the printer pressing it in securely.
h. Close the front cover making sure it latches on both sides.
If the Toner LED is still on or the status monitor continues to display the message "Toner Life End" the printer will need service.
The printer has a one year limited exchange warranty. If the printer is in warranty, call Brother Customer Service at 1-877-Brother (1-877-276-8437) for warranty options.
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