Plantronics Explorer 320 Wireless Headset Logo
Posted on Jan 13, 2011
Answered by a Fixya Expert

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My blackberry bold phone does not locate my Plantronics VBH-300 bluetooth headset whilst trying to pair them. It was paired with a previous nokia phone,which I no longer have.

2 Answers

wwlvictoria

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  • Universal Bluetooth headset for Apple iPhone 6/5s/5c/5, iPhone 4s/4, Samsung Galaxy S5/S4/S3, PC Laptop, and other bluetooth device;
  • Deep Sleep mode extends battery life;
  • Noise-cancelling microphone reduces background noise;
  • Fits comfortably in either ear with a super soft gel ear tip;
  • Super easy and fast paring with your smartphone or other Bluetooth device.
Charm Sonic Welcome to Charm sonic

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  • Master 425 Answers
  • Posted on Jan 13, 2011
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Hi,you will have to delete the previous paired phones first before you can be able to pair the blackberry phone with your blue tooth device.

You can use the below steps to know how to pair properly:

Instructions

Pair Your Blackberry with a Bluetooth Headset



Turn on Bluetooth headset and Blackberry hand-held.

Enable the Bluetooth radio by going to the options window and clicking on Bluetooth. Click on Enable Bluetooth in that window.

Add your Bluetooth headset to your Blackberry by clicking on Add Device in the Bluetooth window.

Find and select the name of your Bluetooth headset from the list that appears. The Blackberry will search for all Bluetooth devices within range, so other devices might show up on the list.


Click Activate Bluetooth device if you receive a call and the Bluetooth headset does not pick up automatically.



Use your Bluetooth Headset with your Blackberry

Make sure the Bluetooth radio on your Blackberry is turned on before you try to use your Bluetooth headset.

Use the voice-dial feature to call contacts if your headset has that capability. Not all headsets support voice dialing, but more of the newer models do.

Press the on/off button on your headset to end a call or use the end button on the handheld.



Tips & Warnings

Pair your Blackberry with any Bluetooth-enabled device using the same steps as those for connecting a Bluetooth headset.

Remove your Bluetooth headset from the list of paired devices on your Blackberry by selecting and clicking on Delete Device in the Bluetooth window.

Configure your Blackberry to connect to a paired Bluetooth headset without asking for authorization in the Bluetooth Device Properties window. That will allow your headset to automatically reconnect even if you take it out of range temporarily.

Only configure a Bluetooth headset to your Blackberry once. Once you configure the pairing between the two devices, the settings are saved and you do not have to repeat the processes each time you use it.

Turn off the Bluetooth radio on your Blackberry when not in use for security reasons.

Adjust volume on your headset or hand-held to a comfortable level. Excess volume from in-the-ear headsets can cause hearing damage.



Hope it helped.

Thanks for usingf ixya..

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Did you do the steps listed here?
This is the Plantronics information.
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How to Pair Your Headset if it Has Been Previously Paired
With Another Device
1 Turn the headset off.
Slide the power switch off, then wait until the indicator turns red
and then turns off.
2 Turn the headset on.
Slide the power switch on. After the headset is powered on, press
and hold the call control button until the indicator light continues to
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3 Use the commands on your phone to locate your headset.
For most phones, select Settings/Tools > Connections > Bluetooth
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4 When prompted for the passkey, enter 0000.
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Code

the code is (0000)

hope this helps
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