Maybe if you described the setup with exact model numbers for everything involved we might be able to answer with specifics.
You could poke around her for the Entra Manual for YOUR model.
http://manuals.harman.com/INF/Hom/Owner's%20Manual/
What they do NOT explicitly tell you is that the amp in the sub is not for your other speakers running off it's Speaker Level outputs. They're just there as a pass-through if you use Speaker Level from your own amp.
Line Level (RCA) IN to the sub will NOT pass anything out those Speaker level outputs.
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