How do I set the key pad to my on code on my schlage electronic keyless lock

Answer from Schlage.
Thank you for your e-mail. Unfortunately if he had these locks on his business there is nothing we can do as far as repair. And unfortunately there are no dealers who have the parts available for repair. These are strictly residential keypads. I am sorry about this.


Joshua Bozarth
Consumer Loyalty Representative
Schlage Customer Commitment Center
2119 East Kansas City Road - Olathe, KS 66061

I do not believe you will be able to reprogram the lock without the programming code, usually found on the sticker (unreadable, in your case).
Therefore, I urge you to call Schlage directly-they may be able to help you. here is the contact information:
United States Customer Support
Warranty & Technical Information: 1.888.805.9837

You are right about the support link going 404-It used to work. Get there by going to:Schlage.com
and clicking on "For your home"
Mouse over the "Service & Support" link, then go down & left click on "Instruction & Manuals". There ya go!

Here is a link to the installation instructions:

http://consumer.schlage.com/Project%20Documents/P515-858.pdf

It sounds like you may have the Turn Lock Feature disabled. View and scroll down in the instruction sheet to the Troubleshooting portion, where it says " Pressing (the) Schlage (button) does not rotate deadbolt" The solution is to push the PC button, then the Schlage button, then 7 to enable the turn lock feature.

Here is the contact info you need for customer service:

Schlage Lock Company
Customer Service Department
2119 E Kansas City Rd
Olathe, KS 66061
United States Customer Support
Warranty & Technical Information: 1.888.805.9837

http://consumer.schlage.com/Service-Support/Pages/ContactUs.aspx

First make sure you have a fresh new battery installed
Next if you feel you have fiddled with it so much you can reset the lock to the factory default settings, to do this

1.Disconnect the Battery

2. Press and hold the Schlage Button while reconnecting the battery

However proceed before resulting to a reset and see if you are sucessful.

There are preprogrammed user codes already programmed into the unit
These two USER CODES (UC) are on the Yellow Sticker and on the Installation documents that came with the lock. Also the 6 Digit PROGRAMMING CODE (PC) is listed in the same location.

Assuming the lock was installed correctly and tested for correct operation.. proceed...

First.. I agree with you about the instructions.. many places they use the word "press" when they should have used the word "enter".. or phrase.. "enter the user code by pressing the corrosponding numbers".. however..

With the door open test the lock function
Press the Schlage button.. this should extend the bolt

Next Enter one of the two supplied preprogrammed user code (a) or (b) and rotate the thumbturn away from the door edge (generally to your left or counter clockwise) This should retract the bolt.

To Enter a New USER CODE (UC)

1.Enter the 6 Digit Programming Code (PC) via the key pad

2.The Schlage button will glow Orange

3.Press and release 1 on the keypad

4.Enter your new/desired 4 Digit USER CODE (UC) via the keypad

5.Enter the new/desired 4 Digit USER CODE (UC) via the keypad again (yes a second time)

The Schlage button should flash green.. signalling the program was sucessful

Repeat the lock function test using the new User Code (UC)
Make sure you write the new UC number down.

This lock will store up to 19 UC codes.

Good Luck!

here's a link to the installation instructions, which includes programming instructions:
http://consumer.schlage.com/Project%20Documents/P515-858.pdf

There is more information about your model on this page:
http://consumer.schlage.com/Service-Support/Pages/InstructionandManuals.aspx#13

if you can't find the master number you may have to reset the lock to factory setting. suggest contacting lock maker for help
https://www.schlage.com/en/home/contact-us.html
These might be what you are after
https://www.schlage.com/content/dam/sch-us/documents/pdf/installation-manuals/23780042.pdf
https://www.doorhardwarecenter.com/files/docs/FE_PROGRAMMING.pdf

look on the sticker located inside the outer panelo on the lock. you are going to need to disassemble the unit but it is in there.

http://consumer.schlage.com/customerservice/pdfs/Programming_Deadbolt.pdf

you gotta take a cup of water and put the lock in it for about 1 day, then take it out and take a hammer and gently bag it ( still wet ) now dry it off with a towel drenched in ****( trust me it works ) now set the combo as 23-12-8 and it shud save