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You can contact Kenneth Cole in the address below:
Kenneth Cole Geneva Watch Co Inc 47-50 33rd Long Island City, NY 11101 Phone: (718) 729-8600 Fax: (718) 729-8761
They will direct you to their parts department.
I would try a local watch repair place first to see if its a standard type pin. If not you will need to follow this advice.
Watches bought from Kenneth Cole or a Kenneth Cole retailer are covered by a limited lifetime warranty. The warranty does not cover repairs needed because of normal wear and tear. You will need :
Check or money order for $8.50
Write your name, address, phone number and a description of the problem on a sheet of paper.
Put the watch and the paper with your information in a padded envelope.
Mail your package to:
Kenneth Cole Productions Inc. Attn: Returns Department 229 Hollie Drive Martinsville, VA 24112
I couldn't find any instructions for your watch but my wife has a similar one and it goes something like this.
There are two recessed buttons which need to be operated by a thin probe.
One of them is a "mode" button which changes the operation from normal to setting mode.
When you have pressed the mode button you should see the "hours" flashing use the other button to change the time (there may be two buttons, one up and the other down), when you ahve the right hour press the mode button again and the minutes will flash. Adjust as for the hours and when all is OK, press the mode button again to return to normal operations.
www.genevawatchgroup.com will come up on google, I got it to come up today, 20 Nov. '07 and clicking on the first heading that came up, "geneva Watch Groiup" I got on and was able to print out a repair service sheet for Kenneth Cole