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Did you use a brandname ink cartridge - or is it a knock-off brand? If it is a brand name - then the cartridge is most likely defective. If it is a knock-off brand - some printers do not recognize the electronic in the cartridge and therefore don't see it as one being installed.
I think there are 2 causes epson c 63 printer not print problem.
First one is: Your ink cartrige are not install properly.
Solution: Try to install ink cartrige properly, in this time please clean ink cartrige chip as well as connector.
Secoundly: printer main board problem. Print data does not pass through main board.
Solution: Please replace new one.
I think you will relive from the problem.
Thank yoou.
Use lint free cloth and clean the contacts on cartrige and contacts on printer were the cartrige gos in. Be very gentle and very careful do not damage the contacts. Reinstall the cartrige an try again to get it to print. Do not touch the inkjet on the bottom of the ink cartrige it may distroy the print head chip on the ink cartrige and make it useless.
At a guess you've bought a compatible generic cartrige. I had a similar problem different printer.
I had to by a genuine cartrige, worked fine. Contacted the generic cartrige provider, explained the problem. Returned cartriges and got refund no problem.
It looks like the generic cartrige makers are seeing some solutions to chipped cartridges but not all.
The message you are getting may be due to the following reasons :
1) Cause : One or more ink cartridges missing.
Solution : Remove and reinsert the ink cartriges and verify that they are fully inserted and locked in place.
2) Cause : One or more of the ink cartriges are not installed or are installed incorrectly.
Solution : Remove and reinsert the ink cartriges and verify that they are fully inserted and locked in place. If the problem persists, clean the copper-colored contacts of the ink cartriges.
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