Question about Bose Cinemate Digital Home Theater System Speaker

No green led light on bose cinemate system

I am having the same problem listed in http://www.fixya.com/support/t310980-cinemate_bose_home_theatre_system
but I can not find the solution listed on the page and it only shows to be able to ask you. I have power and a red led light and the remote is the only on/off to it and it doesn't seem to be working. Although it will still work the tv and cable box. I have unplugged it several times with no change. Do you have any other solution, it would be greatly appreciated.
Thanks,
Ronnie

mtwn Jul 20, 2008

exactly the same problem. don't understand why they dont have another way of turning the system on

1 Answer

Anonymous

I had the problem, after a lightning surge through our house, that destroyed item connected to the telephone lines. The Cinemate interface unit stayed red (powered), but could not get green light to come on, and obviously no audio. Found through Bose tech support that the the units are failing from surges "too often". They are trying to find out why and fix the longterm problem. Tell them you had a power surge (which you likely did), the green light won't come on, but the remote works with TV, etc. They will send a UPS Return Tag for you to send back the small interface unit (only). Upon receipt, they will 2-day air you a new one. It solved the problem.

Posted on Aug 27, 2008

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