What can u do when the picture is vertically too big the heads don't fit the screen?

try the zoom settings on your cable box too

its setting the screen format . take the factory remote and by using the cursor left or right you can scan the size changes

change aspect of screen to the right one
4*3, 16*9, 14*9...

Consult the manual---the answer lies in the size controls being grayed out so you cannot adjust or try to adjust the vertical size!

You can shrink the picture by pushing the menu button on the front of the monitor and scrolling down to the "vertical" and "horizontal" settings and pushing the minus key a number of times until you see the edge of the screen come into view.

Dont forget to save your setting as you exit or the picture will be too big the next time you start your monitor and/or computer.

Good luck and be careful.

My picture is too big for my screen also, I have a 27 inch screen and I can't see the scrolling tickers on the bottom and the baseball score readout on the top. When I turn the tv on, the heads are huge on the top and that finally comes into proportion, but it goes too far. I can't find a horozontal or vertical control in the manual or on the tv menu. What can I do?

There could be a problem, but verify the settings as listed in the owner's manual as follows:

1 Press the MENU button to display the menu.
Press the ▲ or ▼ button to select Picture, then press the ENTER button.
2 Press the ▲ or ▼ button to select Size, then press the ENTER button.
3 Press the ▲ or ▼ button to select the screen format you want.
Press the ENTER button.
Press the EXIT button to exit.
• 16:9 : Sets the picture to 16:9 wide mode.
• Zoom1 : Magnifies the size of the picture on the screen.
• Zoom2 : Expands the Zoom1 format picture.
• Wide Fit : Enlarges the aspect ratio of the picture to fit the entire screen.
• 4:3 : Sets the picture to 4:3 normal mode.
• Just Scan : Use this function to see the full image without any cutoff when DTV
or HDMI 720p/1080i signals are input.
Press the P.SIZE button on the remote control to change the picture size.


And realize the restrictions as listed:

• In TV, VIDEO, S-VIDEO, and COMPONENT(480i, 480p) modes, all screen
modes can be selected. (16:9 ➞ Zoom1 ➞ Zoom2 ➞ 4:3)
• In COMPONENT(720p, 1080i) or HDMI(720p, 1080i) mode, 16:9, 4:3 and
Wide Fit can be selected.
• In Zoom1, Zoom2 and Wide Fit modes, you can move the picture on the
screen by pressing the ▲ or ▼ button.
•You can not change the picture size when PIP is set to Double.
•When Double ( , ) mode has been set in PIP, the Picture Size cannot
be set.
•Wide Fit can be used when watching a Digital HD (High Definition) signal.
Wide Fit sets the optimum picture format by expanding it both horizontally and
vertically. For example, you can reset the picture in 4:3 format to 16:9. Wide Fit
does not support all external devices (DVD, VCR etc.).


Keep us posted.
Dan

This answer is generic because I do not know the particular model:

You should call the tech support for your set. This may be a fault in the way the address processing is being performed for the display. Sometimes, depending on the model, the service rep can fix this by re-loading the firmware for the set's operation. I have seen failures in the main drive processor for the screen cause this. The solution was to change the board.

Jerry G.

If you mean that a black box appears on the screen, and you can still see the picture around the box, it means that your closed captions are on and set to TEXT. If this is the case, enter the menu, navigate to the closed captions page and set the captions to OFF. If you mean that the top of the picture has collapsed down, the vertical circuit has stopped working correctly and the set should be serviced by a qualified tech.