Hi Mary
It sound like you have a dieing hard drive . If you unplug it and leave it for 2 minutes then plug it back in to see if a 'cold start' will help it. If you do get it running get all the pictures/files/documents of it as soon as possible. And don't use it again.
Seagate have a program for testing there hard drives at
http://www.seagate.com/www/en-us/support/downloads/seatools
download and install it and see if it can help.
If it still wont run and you have photographs/files/documents that you need of the drive you will have to look at data recovery.
I fix a lot of computers and over the past 2 years I've come across 4 Seagate drives that have failed and only one other brand .I don't know whats happening with the company because years ago they were the best hard drives you could get but now from personal experience I would give Seagate hard drives a wide berth.
Hope this helps
Alistair
196 views
Usually answered in minutes!
×